JCPenney — Local services in Alexandria

I AM SO UPSET ABOUT MY HAIR I KNOW FOR SURE ILL NEVER GO BACK I WENt and had it cut due to the salon I use was booked I have surgery coming up and want have help fixing long hair so I went in and reshowed how it was cute and I was told the back was not supposed to be be all chopped up it is actually the sides are longer than the back and I can’t braid it to hide it and I was told that is the new way they younger styles is taught but the fact was not a young one cut it then I said one side shorter and I said my husband said it was all gapped I use to cut it like it supposed to be 15 years ago and the back was never cut like this well then she got rude and said you need tell ur husband to come up here and tell me how it supposed to be cut well for sure had several people said what in the world ur hair is all gapped up I said Yelp and it is truly embarrassing then my grandchild Told himhoe to cut his needless I’m still TRING to figure out were is my hair gone and he dos not cut his side burns he cut all his curls off and a left the side burns wow and we thought he knew what he was doing wow then I was told 25$ on the phone fora hair cut wind up paying $67 then my grandson was told I give you ur next5 free cuts wow give my money back shut the salon down cause there alls no such thing as walk ins we were there as door opens and was told to come back at 3:30 and there was no one being served wow never again then what is bad I know the manger wow ever again...

Penny stores aren't very inspiring. The small bit of business they still retain is a mystery to me. Its not that its a bad store. In some ways they offer a good sales environment. it is just that it has no competitive edge. I personally prefer to get men clothing at Dillard's fantastic 75% clearance sales. Penny had enough sale racks but my wife looked around for over an hour and found one blouse. She says she can't find the right design at the right price. The malls most Penny stores are at, such as this one, have clearly seen their better days decades ago. Its shocking to see the business shift that...

Had my first experience with online order with store pick-up. Took over 10 days to arrive at store. Had to stand in line at check-out to request pick-up which took 20 minutes. The lady went back to get my order along with someone else's order. She could not find mine. I asked if it could be at jewelry, so she told me to go there which I did. Only 2 ladies working jewelry counters and they both had customers. I found a manager that was able to help me. Took 40 minutes to pick-up. My order was not fine jewelry, which instructions stated pick-up up fine jewelry at jewelry. Hope, they can improve...