GameStop — Local services in Algonquin

South Elgin, Il location: Lady closed the store at like 7:30, didn’t pick up the phone and closed the store early by 20 minutes (and laughed at the 8 people who were waiting to see if she would actually open up the store. Yes, actually laughed while she was closing the shutters.) There were a couple prismatic pokemon boxes there and I was also trying to get a Bleach shirt too. I ended up talking with some of the people who were there and it turns out one girl walked up and tried opening the door and was just completely ignored, also, my brother had went earlier in the day and when I told him about this he said that the boxes seemed to be separated and he was handed one from the right pile of boxes, most likely...

Called gamestop multiple times checking if they'll have stock for prismatic. Was confidently assured multiple times they had "more than enough for everyone". We waited for hours to be sure we could get exactly what item we wanted.

guess what? "more than enough" my butt. they had EIGHT items total. If they truly think eight items is "more than enough for everyone who wants one" the manager is clearly delusional. Literally hired a security guard for 8 items, which was an even harder slap to the face.

Thanks for the lies and time wasted, don't trust this gamestop for pokemon drops. They'll lie to your face and ruin your chances of getting the cards in the hope you'll just buy...

This place rules thanks to the staff!

I remember the names except of two out of all the guys and how courteous they are.

I am new to gaming. I thought I'd get treated like a dummy with the questions I was asking, but everyone is so nice there. When it comes to service I rate Gamestop on Randall Rd. a 10/10 on communication, physically walking with me and giving me a tour what products I should consider, explaining warranty as well and also recommendations.

I wish I knew the names, but with my cognitive issues; recognize everyone especially the guy with the God of War facepaint face paint and Kevin.

I'm slowly happy to have moved...