I'm from Pittsburgh and just recently moved to Blair County. I was having trouble with another service provider and decided to go with cricket. I had a very complex situation regarding my current provider and it was becoming a problem I didn't think I could ever solve. However, after calling this cricket store and speaking with Tarrah (who was extremely patient with me) I saw that a solution was found. Tarrah helped me optimize my bill for 3 lines for 90/month, and it's unlimited data which is nice because for 3 lines on my other provider I was paying 192 after tax and surcharges. My service is excellent. Tarrah also went the extra mile for me along with her manager and they informed me on a phone I was interested in. I got it at a good price and I am a satisfied customer. Give them a try if your provider doesn't seem to be what you...
Read moreThis was a last-minute stop while traveling out of town, and what a gem! My daughter and I had the good fortune to meet and spend some time on the last day of 2021 with Antwon, who has to be one of the best employees Cricket has! Near the end of the business day on a holiday weekend no less, Antwon graciously (and very efficiently and professionally) handled multiple customers single-handledly while we were there. He was so patient, and even though I wanted to hurry the visit and let him get home to his family and plans, he was determined to make sure to answer all of our questions and allow us to choose the best suited devices for our needs. What a delightful human being! After we left the store, I told my daughter, "that's the kind of person I want you to grow up to be". Thank you, Antwon! I highly recommend this location to...
Read moreWas in to get a network issue fixed on my phone, was told he count not do anything and told to call customer care. Instead of helping me fix it , he tried to sell me another phone. Didn’t care much when I told him I was not interested in a new phone and just went in the back room.
Had a Bad attitude, must be in a bad mood. This cricket store keeps getting worse. The guy Kept talking on phone in different language and was very loud. Additionally, I noticed an overwhelming smell of alcohol on the employee, which raised concerns about his professionalism. It's hard to understand how an employer would allow such behavior in the workplace. As a result, I have decided to switch to a competitor and will no longer be returning...
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