My dad has been a long time customer with Dan and Jim and needless to say, I understand why as they came through in the clutch. They listened to my issue, told me to bring it in as it was most likely fixable (I was about to throw away my higher end Sony from 4 years ago). Full transparency, they charge a reasonable fee to diagnose the problem (in the realm of $59) and if they can fix the issue, they subtract that from the total. I understand why they do this and think it is a fair practice. They ordered the part and we were off and running a few weeks later (length of time due to it being over Christmas). Fantastic service, knowledgeable, and honest family...
   Read moreBuy from Coughlinâs TV!!!! Do NOT ever buy big box! Dan and Jim are all you need. My Mom ordered tv from Best Buy to be delivered yesterday. Needless to say they never delivered it and never called to say why. My Mom called Coughlinâs this morning. Inquired about TVs they had. Danâs wife walked my Mom through options. Dan and Jim came and delivered it this afternoon. Even brought two size options to see which would fit better. They moved her old tv and set it up in her office. Set up all her remotes. Added apps. Jim went over every single button on remote. Patient. Extremely knowledgeable. Wonderful!!!! Canât say enough great things. Shop local!!!...
   Read moreThis business has been around for a long time, and for good reason! They know their stuff, are honest, and get the job done professionally! My family got our old TV repaired there years ago, and they did a great job! We just got our DVD/VHS player repaired there, and now it plays everything better than ever! They told me flat-out, "We cannot work on the DVD side, but we will fix the VCR part." Fair enough. So, I took it in, and to my surprise, they did some regular clean-up on the DVD side! They went beyond what they said they would! That, I have so much respect for! I highly recommend...
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