Sam's Pawn Shop — Local services in Alton

The staff at Sam’s pawnshop were very nice and helpful. They are really good at making you feel welcomed. They’re really fair with their pawns and will even give you some extra time to get them a payment on your loan if you’re needing a little more time to get paid or come up with the money, if you just call them and tell them you’re situation they’ll give you some time to get it. Also, they try to get you as close to the amount of money you want for the item/items you’re selling or pawning. However, their interest rates are a little higher than you might expect from a pawn shop but they give you 30 days from day of purchase/pawning to make the first payment, which is nice since most places usually say you have 30 days before you have to make a payment but then the date they tell you the first payment is due on is usually earlier than 30 days. Say you go on the 11th and they say you have 30 days but they say you have til the 9th of the next month before they put your item up for sale & you might have a late fee if you don’t pay them until the 11th instead of the 9th. Sam’s pawnshop isn’t like that. They say 30 days and you are there on the 13th , they don’t expect you to pay any thing until the following month on the 13th. So, far Sam’s has been one of the best pawnshops in the area. I got exactly what i wanted for my laptop and the two monitors that i sold to them. I didn’t even think they would let me pawn them , so i was happy when the lady said they would buy them. I would suggest to any and everyone looking to buy something for a reasonable price or if you’re looking to sell/pawn something for some cash to get down to Sam’s pawnshop. They even offer layaway for 3 months if you’re interested in buying something from them and you don’t have all the money. I am considering getting a firearm from them on layaway as a gift for myself and since i know that they have all these different options I don’t have to wait until i get my tax return. So, to summarize the rant i just went on, Go to Sam’s for all your pawn shop needs and you won’t be disappointed. Just remember to pay the lady or don’t act surprised when you go back and they’ve sold your stuff 🤣 because they will work with you to keep it from being sold you just have to communicate with them. They make you feel like a long time customer/friend i would even go as far to say they make you feel like family in the short time you are there. They’re good people who...

If I was able to I wouldn't even give him star it's not about what you have or what it's worth nothing like that always about personal judgement I Call explain exactly what I have to of t, (a 1/4 carat round excellent quality diamond) because a very well known jewelry store said that's what it was they tell me to bring it down now look at it I walk 3 miles after working all day took me an hour and they didnt even look at it under scope instantly said they don't take anything smaller than a half then why tell me to bring it down to start with somebody don't know what they're doing or they're judging you on a personal level one of the two it's definitely mine I bought the ring it was in over ten years ago I've done business down there for 15 years bought stuff pawned and never lost anything and have sold them stuff always legit never stolen and yet I'm always treated like there's something wrong with me when I go in there something is not right and it's not on my end, I will never go in there again probably what they want I'll go to City first or Airline............ update I just took it to a jewelry store that repairs and makes jewelry gave $125 for it they said they don't understand why someone would turn it down that they'll put it in a 10kt to 14kt band and sell it to a young man that doesn't have 1000-2000 to spend on an engagement ring for 500-700 doubling there money, an honest business person that doesn't judge a book by it's cover obviously hard to...

The staff is passive aggressive, curt and unprofessional. They have no concern for customer service. They impose unmandated additional requirements for gun sales. I would not recommend anyone to shop there if customer satisfaction is your concern. I went down the street to Piasa Amory and purchased a weapon, with no hassle. Great customer service. Response:  I attempted to have a civil conversation when I was threatened with, "I'll call the police on you." That type of hostility shows you do not care about your customers.  You possibly could have lied to the police, causing me to be arrested.  It's incumbent upon me to protect myself. Yes, I videotaped the rude manner in which I was treated.

Any company has a right to their own policies; however, those policies should not infringe upon the customer's right to privacy. Blindly putting your social security number on a federal form that clearly reads "optional" is an abuse of your discretion. Yes, for 27 years you have been imposing your misguided requirement upon your customers.

If you would like I can post the video on my Facebook page and let the general public decide if I was...