My son attended YBR for only two days, and unfortunately, our experience was extremely disappointing. What we were promised during the orientation did not match the reality of the care provided. On his first day, we were told he would be welcomed by a teacher who would be expecting him and help ease his transition. Instead, the staff didn’t know he was coming or even know his name. This immediately left us unsettled, especially as our son was visibly distressed and crying when I left. Within the first hour, both my husband and I attempted to call and email the center to check on him. We received no response for over 90 minutes. Concerned, we asked his grandmother to pick him up early. When she arrived, no staff was available to assist her. She had to step over sleeping children to locate him on her own — and no one verified her identity before releasing him. This was a serious safety concern. The following day, we brought him in again but decided within 30 minutes that this was not a safe or organized environment for our child. We gave notice immediately. Once again, no one responded for two days. When I eventually spoke with the administrator, she dismissed my concerns and told me I was “making things up.” That level of unprofessionalism was shocking. Despite our very brief and distressing experience — less than eight total hours of care — we were sent a message stating we owed four weeks of tuition. It then took several more days just to receive an itemized bill. We do not believe it is reasonable to be charged for four weeks of care that was never provided, especially given the poor communication, lack of organization, and serious safety oversights. Our experience with YBR was stressful and deeply disappointing. Based on what we experienced, I cannot in good conscience recommend this facility to...
Read moreI can’t say enough good things about YBR Altoona! I have two children (ages 4 and 18 months) who attend the center, in the Pre-K and Wobbler classrooms.
Hannah is my son Tatum’s teacher in the Wobbler room, and he absolutely adores her. They have such a special bond, and he’s so attached to her! It gives me so much peace of mind knowing he’s in such good hands while I’m at work.
My daughter is in the Pre-K room with Amani, and I’m constantly amazed at the fun, creative ways they’re learning new things each day. Amani has brought such a calm and positive energy to the classroom.
For full transparency—I also work at YBR, in the Infant classroom. So I get to see firsthand just how much love, care, and intention goes into every room here. I feel incredibly lucky that my kids get to grow and learn in such a nurturing...
Read moreWe absolutely love yellow brick road. We changed our daughter over to them from another daycare and it has been amazing. The teaches truly care for your children, it is so reassuring dropping your kid off with people who love them too! The people at pick up are the same people who have been with your child so they can actually tell you how your child did that day, unlike experiences at other daycares when the people at pick up hadn't been there so could give no information. They have a really amazing outside play area, and the area inside is so much bigger than it looks on the outside. The app is great for updates and the building is secure. It is really reasonably...
Read more