Office Depot — Local services in Annapolis

I had the worst experience at Office Depot in Annapolis, Maryland on Dec. 8, 2014. I will never shop there again & will be sure to let all my friends & family know how awful I was treated at this store on the above date. I picked up my return address labels that I had ordered. The print was SO small it is barely legible. I had previously brought a label in & was told it would be printed exactly as I requested. I signed for it & paid because it appeared to be correct. However, what was NOT on the order form was the font. I did however state that I wanted the font the same size. The ones they had printed & that I paid for has a font that is SO tiny it is barely legible. I was told that there is NOTHING they can do for me & that I "signed for the labels." I was told this over & over by the dept. manager & then by the store manager. There was NO solution offered to me. They did not care or have any pride whatsoever in what they sold to me. Nor did they care I was not happy with the product I paid for. The small print was clearly their mistake. What bothers me the most about this is that they offered me NO solution & did not care at all that I was unhappy with their product. They were in fact rude to me in front of customers present at the time. I will attempt again to get on better business bureau about this office depot store in Annapolis, Maryland. I will also follow up with the headquarters store in Gaithersburg, Md. about this complaint. It is completely unacceptable to not even TRY to please a customer. I will NEVER shop at Office Depot again & will be following up with...

I have always had very good experiences with Office Depot's including this one. However, I had a bad experience today with one sales person. He completed his communication with another customer and left the aisle that I was waiting for him in. He went over to the computers to talk to another sales person, saw that I was in his aisle but didn't come over. I walked over to him and asked him for help in getting an adapter for my new Ipad pro. He walked to the aisle and handed me the wrong one. I told him that the ipad pro doesn't have a 3.5mm headphone jack. Further, I showed him the type of port that it did have and he said no, you are wrong. He didn't understand that I was trying to tell him that the port is for a lightening connector (I didn't know the proper technical words). I truly don't think he believed me so he said to go home and google what was needed. He said after I google it and see what I need to go to Best Buy because they sell more Apple Products than Office Depot does. My biggest disappointment as a business owner (besides him telling me to shop at his competition), was that he didn't do the simple google search while I was there to help close the sale. That is what I have appreciated about the Office Depot on my other visits is the customer service provided. Epic Fail for this...

This is a good place to go for office supplies. The prices are good compared to Staples. I stop here frequently, and I find most of the staff are friendly and helpful.

This is not a good place to go if you need to print something from hard copy or USB drive. There are only two copiers that are not well attended. You might have to find an employee to put more paper in it. The last time I stopped by, both copiers were busy. One was taken by a person who was making multiple copies of a 1" thick, double sided manual. The other was taken by someone that needed a lot of technical help. I waited, and was ignored. I left and went to FedEx a half mile away in the Festival Shopping Center. There were several machines available, all well attended. It cost 2 cents a page more, but was well worth it in time saved.

I think this store should have some sort of time or page limit on copying to prevent this kind of problem, or intervene when someone is "hogging" a copier, and let people with small jobs "cut in." Or, large jobs like manuals should all be done by the copy center.

One other thing you should know is that driving in and out is not straight forward, which is NOT their fault. You cannot make a left turn in from Forest Drive, nor can you turn left when leaving. Chalk that off to...