White House black market has the absolute best customer service. The woman working yesterday she had a turquoise blazer on beautiful hair with a braid off to the side. She was fantastic and I wish I had gotten her name. I went in there, feeling very defeated, trying to find an outfit for a business meeting. And I left there feeling a lot more confident and overall grateful for the way that she helped me. She was absolutely fantastic and damn did she work hard to help every person in those fitting rooms. Pulling different ideas etc. I loved the experience and thank...
Read moreI wanted to take time out and recognize a person at this location. I brought my girlfriend in and Roxanne was absolutely professional in terms of her fashion expertise and advise. My girlfriend tried several dresses and while the one she really wanted didnt come in her size, she tried to find at other locations with no luck . But that didnt stop her from finding another dress that my girlfriend did like and purchase. Thanks for the help. Note, put a credit card machine next to rhe chair! We will...
Read moreCalled during business hours and the call went to voicemail with no mention of WHBM. Then called back, was left on hold, and no one ever returned. Then I called back a 3rd time, the woman who answered proceeded to argue with me that she simply forgot and was too busy to remember, with no apology. I know it's hard to find good help lately, but good grief. Train your staff on basic customer service, and if they don't deliver -- hire...
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