Open Box Buys — Local services in Anoka

Joe is Amazing and goes out of his to make sure you leave a happy customer.

When I purchased a car battery charger and jumper I had no use to pull it out for use for months. When I tried to trickle charge a car battery I discovered merchandise did not work.

I brought it back more than 6 months later without a receipt and Joe's mechanic stopped what he was doing and trouble shooted the charger Jright on the spot. He unscrewed a panel and saw that a plug inside the charger was not connected. It was a very simple fix and the charger works fantastic now.

There was also a situation where I had purchased Roto Tiller in the fall and again had no use for it until the following spring. The merchandise was still in its unopened box and price tagged. When spring arrived it was necessary for me to empty out the shed. Upon doing so I discovered that I had purchased the exact same tiller from Home Depot which was also still in its unopened box.

I had paid $125 on sale for the tiller from Home Depot. The tiller I purchased from The Open Box store cost $75.

I could no longer return the Home Depot merchandise, so I had to accept that I had paid too much for that tiller.

Joe again was amazing and took back the tiller for a full cash refund. But of course I had to meander through the store and purchased around $250 more in merchandise.

The products are always changing. So if you don't find what you're look for let Joe know and he will keep an eye out for the item.

I am also a sugar feane. Joe gets in all sorts of snacks and bottled energy drinks. He sells them for around 25 cents to $1 at times. Last time I stocked up on my favorite snack shortbread cookies that are found in vending machines or given away on the airline. I paid 25 cents for what would cost $1.25 in a vending machine or thru a cafeteria line.

They also have a good range of clothing and shoes at great value.

So before hitting the hardware store or department store for linens or, the Super stores like Target and Walmart for general shopping, make sure to stop by the Open Box Buy store. ( Joe does not carry fresh perishables )

There is a good chance you will be able to make the Open Box store a one stop shopping experience AND with wonderful service to boot!

P. J....

Terrible place. I purchased a mattress from them because they were having a mattress sale and I saw a mattress that I had previously owned so I knew that it was a good mattress. It was completely pouring out so I paid for my mattress and I had them put it on hold so that I could grab it over the weekend. The cashier that checked me out was very spaced out and almost forgot to even put a hold ticket on it, nor did he even tell me my total. When I returned over the weekend to pick up my mattress, I noticed he had put my hold ticket on a completely wrong mattress that was clearly labeled way differently than my receipt. I later found out from the gal at the register that they had sold my mattress that I paid for 19 hours ago and that I would have to wait until Monday for anything to even happen— like money back. She told me I could try to Saint Francis location to see if they had any similar mattresses and I tried to call for three hours and it was a busy signal (more like their phone was purposely off the hook). I finally got a hold of the owner and he told me he would cut me a check for the price. I picked up the check today and found a queen Ashley mattress which is the only ones they had in stock. I had asked if they could honor me the price of the mattress that they GAVE AWAY and he said the best he could do was $20 off which is STILL almost $100 more than the original mattress that SHOULD be mine. I’m pissed off for their mistake and I feel like they should’ve done something more to make it right. I will never be shopping there again. They care poorly about their customers… even when it’s...

Pros: Lots of unique & cool finds. The stuff is mostly new / somewhat questionable new (you can return the stuff, but they have furniture in boxes & it’s not 100% sure if you have al of the parts) returns can only happen if you have receipt- btw! But things are priced accordingly, which is great!

Cons: there is an older lady who was working beside the guy who was cashiering. She was super polite. The vibe that I got was that she was just the “bag lady”, but the lady in front of us at check out grabbed 8 cleaning products & the sign said that you can grab a box that contains 8- so she had left the cart (in front of us & it remained) while the lady grabbed the box & then grabbed a different cart to bring outside with her to unload her 2-3 bags she did have plus the box of cleaning products she got instead of the individual products. I don’t think it was really great customer service for her to A) not go grab the box & then swap out the carts for the lady who mistakenly read the sign wrong & B) leave the cart there, when we were going to check out- my mom moved the cart next to it (because we worked retail, so she understood) & C) why is an employee standing there bagging when there was clearly boxes in the aisles that needed to be unloaded on the shelf- which is something that should be handled because then more sells on the shelves versus someone digging through the boxes!!

Either way, other than poor customer service that I witnessed, I would definitely go back here! Lower than retail prices & amazing products & clothes! Great...