I am a patron of Current Boutique, consignment in Arlington, Virginia. On Wednesday, February 28th, at 1 pm, I visited the store for an appraisal on my nude-colored Christian Louboutin Pigalle Pumps 120. I asked a clerk who was wearing a leopard print shirt layered with a black leather bustier to take a look at my shoes. Prior to conducting any assessment, the attending clerk requested a certificate of authenticity, a requirement I had not encountered previously. I explained that, due to the shoes' age of six years, I did not have anything but the shoebox. However, I assured her that upon examination, the shoes would align with the standards of authenticity observed in other Louboutin products within the store. Disregarding my explanation, she declined to proceed further, citing the shoes' condition as too worn. Inquiring about the criteria for consignment, I received no definitive response from the clerk. Additionally, my request for a second opinion was met with rudeness as she curtly dismissed the notion, claiming to have already assessed the shoes. Subsequently, I expressed interest in viewing a pair of peep-toe Louboutins displayed for sale, only to find them in a severely deteriorated state, lacking the signature red sole. I am a regular customer at this location as I work in the area. Just a few weeks prior I went into the shop with a pair of Jimmy Choo pumps that werenât in the best condition but I at least received a fair quote and treatment. And the clerk didnât ask for a certificate of authenticity. Iâm sure this behavior definitely falls below acceptable standards of customer service.
Iâve attached the shoes below for reference. They sold in less than 24 hours...
   Read moreSaid simply: I love the Clarendon store and the Current Boutique concept. Iâve been shopping and consigning here for over 6 years. This is not thrift. Itâs quality, often high-end designer items that are organized by size and sometimes genre - thereâs always a fun rack or two (currently a Taylor Swift rack full of sparkles in honor of her tour and a Cottage Core rack that makes me want a weekend house at the Cape). Iâve found lovely like-new Missoni, Chloe, Prada, and Gucci pieces as well as a pair of Todâs driving shoes and Golden Goose sneakers. They also have some less expensive items - its the best place for Free People! Thereâs something for everyone and always a fun adventure shopping here.
The store is clean and the staff is made up of the sweetest most helpful women. They donât sell on commission - so no pushy sales here. Instead Iâve never been there without a nice hello when I walk into the store and an immediate offer the hold my clothes until Iâm ready to try them on. Itâs a great experience overall.
I donât often post reviews but after reading one of the other reviews I felt compelled because I enjoy shopping here so much. Iâd like to note-thereâs no scam here and again- itâs not a thrift store. Itâs consignment -and good consignment at that. Theyâre super picky about what they take based on what is currently fashionable plus what is going to sell-and based on season too! When they donât take your clothes, you donât have to leave them there. Take them home - give them to charity yourself. I personally am grateful that theyâll...
   Read moreIf you are interested in consigning, I would NOT recommend this boutique (particularly this Clarendon location). On 12/17/21 was the 3rd time I've had issues with this particular store (previously issues included losing/not knowing where my consignment was then later finding it and sold online items not showing up anywhere in my online account for over a month until I followed up by email documentation).
On that day, the issue was dropping off a classic black lace trim Rebecca Taylor dress in excellent condition that I purchased first hand at Saks that the manager refused in an unfriendly manner (I can understand refusing items that are in bad shape, unfashionable, out of season, or low quality, but this was not the case). When I asked her name, she refused to provide it saying - if you're going to write a bad review I won't give you my name. This last interaction was the tipping point for me to never consign with Current Boutique or recommend this store (I've had a much better, professional, and organized experience with other businesses who carry higher quality items).
PS. There appears to be other people posting about a similar experience to mine as well as Better Business Bureau complaints (I also agree their inventory looked dated and in poor condition). Google Reviews is a forum for customers to express their opinions and it is unfortunate that the owner invests time responding here rather than fixing organization issues and building customer goodwill (speaks for itself the level of professionalism...
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