DFW Ink - Screen Printing & Embroidery — Local services in Arlington

DO NOT TRUST YOUR SHIRT ORDERS FROM DFW Designer Tee’s!

I have worked with DFW Designer Tees twice in the past and they were very good, prompt, and professional. However, the most recent order was completely wrong: wrong colors, bad screen print overlays, etc. I reached out to Kenneth and Renee (the owners), and received an unnecessary and very scathing response. Kenneth rebutted my concerns about the shirts with negative connotations about the art I sent even though he was able to successfully use similar art for the two previous orders.

The artwork I submitted was a perfect match to the proof they provided. However, the shirts I received were so terribly done that I asked Kenneth if he farmed out the work as I could not believe he would have ever approved the screens as they appeared on the shirts.

In the end, I tried to work with DFW Designer Tees for almost 2-months. I am a business owner myself, and Kenneth seemed apologetic for his rant and asked that I send him better comparisons of the shirt vs the proof. I did exactly as he requested and finally received a response over a week later after I sent several emails, texts, and even a posting to their Facebook site.

My recommendation is that you find a “REAL” company with a true budget that can account for their mistakes. When you work with a Mom & Pop Operation who works out of their garage, you get what you pay for with regard to the quality of the shirts, the customer service, and the financial ability to correct an order and admit to their mistakes.

Working with DFW Designer Tees has been the worst experience I have ever had with a printing company and I would NEVER recommend them again.

As a result of their ineptitude, I am: Working with Paypal for a full refund: Referring this to my attorney to recoup damages for lost promotions

Please stay tuned as I will also be posting Kenneth’s rant as well as any future replies and pictures of the product they delivered vs the...

⭐⭐⭐⭐⭐

For the past 10 years, DFW Ink has been our go-to company for sweatshirts for our Annual Coats for Kids Giveaway, and we couldn't be happier with their service and quality. Each year, we order a new design to commemorate the event, and the results are consistently outstanding.

The sweatshirts not only look fantastic, but they also hold up incredibly well. Even after many winters of wear, they maintain their vibrant colors and feel as good as new. It’s impressive how durable and comfortable they are, making them a cherished item for our team.

What truly sets DFW Ink apart is their commitment to timeliness. They always deliver our orders right on schedule, ensuring that we have everything ready well in advance of our event. Their efficiency combines seamlessly with their high-quality products, making each year's giveaway even more special.

I highly recommend DFW Ink to anyone in need of custom apparel. Their dedication to excellence and customer satisfaction is evident, and we look forward to continuing our partnership for many...

Careful when placing orders. They’ll give you a completely different date of completion instead of letting you know they can’t complete it by the requested date. Of course you won’t know this until after you pay and they then email you the actual date. Then they’ll cite their no cancellation policy (even though they couldn’t fulfill your requested order date, which you chose on the website.”

They will say they have cancellation fees for restocking, and shipping, because the website automatically sends the order to their warehouse, but again, you won’t know any of this until after you pay.

The process of how you take orders seriously needs an overhaul. Customers shouldn’t be out some cash just because you decide you can’t fulfill the order, even though the website gives them those options. What if you were backed up a month? 2 months? Oh well right? If you’re losing money because of restocking fees, then you need to at least give customers a disclaimer about these fees before they submit...