This was the most horrendous restaurant experience I've ever had. I went with 7 other in a group on a Sunday afternoon. This was a few hours before the Cowboys game, and the place was pretty empty, so you'd think service would be a lot better than it was.

We all ordered a round of drinks, in which it took the server about 15 minutes to get them out. When we finally saw the waitress again, we were able to order some food. Everyone's food came out at the same time except for my pizza which they supposedly burnt. Another 15 minutes pass by and I received my pizza directly from the Manager who apologized and said that they would be comping the pizza due to the wait. The food was terrible, I feel like the pizza could have been in the oven a bit longer and not a single person at our table was happy with their order. My wife had to order mayonnaise 4 times before they brought it over. Let me remind you, that this place was dead when we first arrived.

After all this, we're just ready to leave. Except we can't. The waitress somehow managed to mess up our checks not once, not twice, but three times (each time forgetting to comp my pizza as promised by the Manager). After waiting to get our checks for what seemed like an eternity, the waitress comes back with my wife's card with no receipt and mentioned that our entire bill would be comped due to the wait. This was clearly not the case as, lo and behold, the very next day we have a $60 charge on our account. This was more expensive than it would have been even IF they didn't comp the pizza.

The number on their website is simply an automated message for all of Texas Live, with no option to actually speak to a human being. So, we're left to deal with this with our bank.