Spark Smoke Shop — Local services in Arlington

Edited on 11/16/21

So i have recently posted a strong negative review about this shop. I am choosing to edit this review and update it because my last review on here was so negative that i do feel an amount of guilt for it. Since posting the last review the shop quickly got back to us and made an effort to correct their mistake, which was much appreciated as many shops and places wont. We have continued to come back to this shop a couple of times since the initial visit and the staff has been mostly different each time. Each time we have visited they have been more than obliging and we have come to recognize this shop as being possibly the best shop in our area. They have a wide selection of items, have been incredibly accommodating and attentive, and each and every time that we have gone we have recognized that this was likely just a simple mistake and this shop cares about their service. The staff are knowledgeable about their products, they sell good quality products for reasonable prices in my opinion, and i would like to apologize to the staff for my previous negative review. They did not deserve it in my opinion and i recognize each shop is unique in terms of quality and such but like i said before, this is definitely a shop we have decided we are for sure going to be repeat customers for. I would like to think that they are attentive to each of their customers like they have been to us and I sincerely hope that they have not been giving us special treatment just because they recognized us and realized it was us who wrote said review. People make mistakes and we are grateful...

Spark Smoke Shop has quickly become my go-to spot! The selection is incredible, from the latest vapes to unique accessories—you can tell they really cater to every kind of customer. But what truly sets this place apart is the store manager, Jordan.

Jordan is beyond awesome—knowledgeable, patient, and genuinely cares about making sure you leave happy. I came in unsure of what I needed, and Jordan took the time to explain different products, recommend options that fit my preferences, and even shared some tips to get the most out of my purchase. It didn’t feel like I was being “sold” something; it felt like a conversation with someone who really knows their stuff.

On top of that, the vibe of the store is great—clean, well-organized, and welcoming. I never felt rushed or out of place. Jordan’s energy really makes the whole experience enjoyable, and it’s clear the team respects them because the whole shop runs smoothly.

If you’re looking for quality products and unmatched service, this is the place to go. Thank you, Jordan, for making every visit a great one—you’ve definitely earned a...

The staff is really friendly, and their hours are great and convenient. However, the employees can be a bit pushy when it comes to making sales, which sometimes feels desperate. They seem more focused on closing the sale than understanding the customer's needs. For instance, I told an employee I had already tried one of the products and liked it, but he still unsealed it to show me, which wasn’t necessary. He made me smell everything they had, which might be good for some customers, but I prefer to ask. There was also this moment where I was asking about glass tips, they did show me the tips they had but then they also tried selling me one-hitter glass pieces claiming I can use them as glass tips?? I only asked cause I went in just to look around and I felt pressured to buy something from the amount of times they asked me what I was looking for and products that they showed me. The prices are also a bit higher than other places I visit. In conclusion, it’s decent service, it could draw in certain people , but it could also push...