I have been with my other bank for almost 19 years, I'm obviously not going to name them, but I'm ex military and it is a popular bank/insurance that many military members use. I originally established with Century CU so that I had a local bank with real people that I could speak with in person. The very first thing I noticed was the hospitality, most would rate this as their personal service, but for me, hospitality meets the definition much better. They are very very welcoming, very kind and for me, quite relatable. After being with one financial institution for so long, I just became accustomed to that type of service. My experience with Century has been far above and beyond my expectations and experience.
Best thing I can ask myself is why did I wait so long? My bankers are also my neighbors, at heart that is how it feels. I don't have to use the app or call in as being my only options with zero real interaction. Not only that, Century assisted me when the bank I have been with for over 18 years wouldn't.
On the rating scale, I would give 10 out of 5 stars if I could! I put my name in...
Read moreI have banked with Century for over 42 years when they were on Lemay Ferry in Lemay, MO. They have always worked to earn and keep my business. Their services and rates are much better than commercial banks and I find their employees friendly, helpful, and expert. The Credit Union concept is to keep our money local and loan it to locals. The Arnold Branch is always an outstanding resource. Becky is an example of an valuable, very helpful employee. She has assisted our family with financial instruments and notery service. She is a joy to work with in every instance. The tellers are efficient and friendly. I would remind the people with negative reviews that Century is a Credit Union, not a comedy club or a...
Read moreI could almost write a book about how happy I am since I've stepped foot in the door of century credit Union I'm not sure how many years I've been there but everyone has gotten better and better every year I have met so many different employees and I can't remember all the names but I do remember some one was a Nicole a Cheryl Josh a samir but that's not all that's just some that I remember and each and every one has brought much joy to me and my husband every time we've needed them I like to thank each and everyone at century credit Union I feel so blessed to know that I have them on my side you have the best crew any Bank could ever have thank you century credit Union...
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