Tribe Salon and Spa — Local services in Arnold Township

I got my hair done 1/12/21 which was my birthday to make matters worse. Being a stylist myself I had told the girl I wanted to transition back to blonde from red which I KNOW will make your hair brassy the first few highlights. The girl took 2 and a half hours to foil my hair where most of that time foiling was spent doing the back quad of my hair. She toned it. Dried it and then said “the back is a bit lighter than the front” BUT NEVER SHOWED ME THE BACK and to me that meant the back lifted a few levels lighter than the front but no she meant that the back was a completely different color than the front.. as you can tell from the pictures you can split my hair in half and see 2 completely different colors. The top looks great and highlighted meanwhile the back looks like I basically got an all over bleach. If I didn’t have layers I MIGHT be able to hide this better but sadly I have layers and there’s no way to make it not look like I have completely jacked up hair. I will now have to pay to have someone fix this mess. The salon is telling me there is absolutely nothing wrong with the color but the 3 other stylist I have talked to at other salons completely disagree.. There is no need for someone’s hair to not blend as badly as mine does. Their solution is a toner which will only change the TONE of the hair not the blend of the top to bottom of my hair. And a deep conditioning treatment (which they claim the damage in my hair isn’t due to the highlight that was left on my hair for HOURS longer than it should have been and the only hair that is breaking is the blonde that was done) which i can completely do myself considering I am licensed. At this point as a salon I would REFUND the service if it looks this bad and unblended but they don’t want to offer that as a solution and keep saying “per our color policy” which i was never informed of. But I guess I will be going somewhere else to spend even more money thanks to these so called “solutions”. They have since blocked me on their Facebook page and continue to argue about a color policy which i was never informed of until i messaged them AFTER my hair was ruined. 10/10 do not recommend. Now I will be spending hundreds at another salon to have the disaster fixed and no chance of getting a refund. Not very professional...

Brandy Lowder has been my best friend since we were 9 or 10. She did my hair from the time she was in hair school in high school until she moved to Missouri a few years ago. If I was rich, I would fly to Missouri every 6 weeks for her to do my hair! She listens to what you want, she delivers your hair goals, all while maintaining the most respectful and loving relationship with her customers. She remembers everything you say and will ask you how things are going from the last time you sat in her chair and discussed that topic. She’s a huge family girl and it shows in how she treats others. She has so graciously handled all my crazy hair requests from the time we were 17 until I was 28-29 when she moved to Missouri. She’s your go to hair and makeup guru! You won’t be disappointed with a hair color, style, cut, makeup application, extensions, or blow out from Brandy! 😁 I thoroughly miss her doing my hair and doing exactly what I envision...

I followed Julie Smith here from a few different salons in the past because she is an absolutely brilliant hair stylist and is such a genuine person. She is masterful at doing color, and we have experimented with many, including fashion colors like pink and green. We have also done several types of cuts and styles! She is extremely skilled in her craft and I always leave her chair in love with the results. She is 100% committed to making sure her clients are happy and comfortable, and she never disappoints! I recommend her to everyone because she is so capable and kind. No matter what color or style or cut I come up with, she is always on board because she is confident in her abilities as a stylist, and she should be! If you’re looking for a reliable, caring expert in her field, call up the salon and ask for...