The guy in the shop was knowledgeable but was a little snotty. I saw a cool wooden pipe made by raw on display, I asked him how much and he said $30 but I'll give you $10 off. He gave me a new one that was in the box and I went about my day. Luckily I opened the box before getting home and it was a different pipe. I went in and showed him but all of the boxes had the same pipe. I asked him if he could give me the display and told me it was $30. After that I said I don't want it and want to return it he gave me an attitude and was like "but I gave you $10 off.." Didn't bother apologizing for the mistake or anything. Selection was great but probably will...
Read moreI don't usually post reviews but I felt like I had to. I walked in on a Monday night. The gentleman behind the counter greeted me. I asked him about a certain product and he explained it in perfect, simple yet detailed terms with examples and everything. Not trying to upsell me or take me for a fool. Just respect and honesty. I'll gladly skip all the other shops from ocean and drive to AP strictly for how pleasant the experience (and how nice the store and...
Read moreHave been here many times always great service. Recently I bought a peak pro and had issues with it from the start. Dealt with the peak pro folks and was told to send unit back for repair.... It was days old. Called Pipe Dreams and told them what I was told, long story short they had a new one overnighted and swapped with the defective one. Thank you so much for not making me wait for a repair on...
Read more