Ethan Allen — Local services in Asheville

I will never buy from this company again.

They delivered seconds at first quality price and although I have no proof I believe when they replaced the seconds, they just recovered the floor model (the undercarriage is dusty and worn). I have given them two weeks to return my call and they have not, I'm free to say what I want.

The attitude is simple, how dare we question them. We spent about seven grand for a couch and a chair and some over priced fabric (their fabric cost less than $20.00/ yard (probably less than $10.00 / yard)and they charge $56.00/ yard).

We were also told our furniture is made in the United States of America; the product tag says made in Mexico. Who is telling a lie?

We will probably tolerate this furniture for a year or two and then trash it, assuming it holds up that long. I liked what I sat on in the store, not what we received. They did comment that the floor model was five years old and was worn in; i will not give this five...

My experience at Shipley’s Ethan Allen in Asheville NC was superb, from start to finish. Tamara was the designer who helped me with choosing the perfect sofa for my needs! Kim, the designer who assisted me when Tamara was unavailable, was also very helpful. John was great to work with regarding scheduling my delivery. And the two guys who delivered the sofa were so nice and careful with all they did. This is a family-owned business, which has been in business for several generations. I remember going there with my parents when I was a child. The difference in the service I received at Shipley’s in comparison to another popular furniture store in Asheville was day and night. The next time I’m in the market for quality furniture, Shipley’s Ethan Allen will definitely...

We are huge fans of this Ethan Allen store and their great design consultant Tanya Lytle. We have been working with her for almost 20 years and she has always steered us in the right direction for furnishing both our FL and NC homes. Recently our sofa cushions had begun to wear down. She let us know they have a wonderful upholster who could restructure the interior of the cushions and make them like new again. We are at home now sitting on our new cushions and she was correct!! They feel and look brand new. Excellent bottom support. We can not recommend them...