High Performance Computer Services — Local services in Ashland

My desktop crashed after downloading a windows update and I tried everything I know to fix it myself but it was just something I couldn't do at the time. I took it in on Friday to get diagnosis on it. I was quoted somewhere around 150ish. I told them Id bring it back when I had the extra money which was a few days later. Got a call back and was only charged $35!!! They took the Diagnosis fee and added it into the 35. How awesome is that! They were so smart, willing to explain in detail and always answered the phone when I called. They were prompt with all services and relaying the messages. They have gained a lifetime customer here and I highly recommend this place to anyone with tech problems because they do...

After an apparent miscommunication about the problems I was having, I received a copy of Windows 10 for my PC and told if I need any additional help in the reinstall to contact them. So far I am having no luck getting it to reload so I will be taking them up on their offer to help. They did tell me the new Windows update over the weekend caused problems for a lot of people. Some people don't understand that there are some who work all their lives then have that taken away due to medical problems, then find they no longer can afford the things we were used to having. Nice to know there are some business owners who understands this. Thank you to those at High...

Was told it was "impossible" to get a parts replacement quote over the phone even when I had the model and serial number. I recieved an over the phone quote from the repair shop in Flatwoods with no trouble. This place didn't even want the opportunity to have my business.

Edit (There is no ability to reply) I self diagnosed that the outside laptop cover and hinges was broken and told the person on the phone exactly what needed replaced. I was then told it was impossible to give a quote even when I informed you there was a business prior to calling you was able to do...