Farmers Home Furniture | Athens, GA — Local services in Athens-Clarke County Unified Government

We picked out a beautiful couch from this place, paid in full and they gave us a delivery date and time. I rearranged my schedule to be home during that time frame. At 9:05am that morning, they called to tell me there must have been a computer glitch and that somehow our couch did not end up on the truck. I completely understood that things happened and they rescheduled another delivery day for later in the week. Once again, I rearranged my busy schedule to be home for the delivery and at about 1:00pm had heard nothing from them, I took it upon myself to call and ask. They said that "a delivery boy had quit unexpectedly and that it would just be arriving later that afternoon". The couch never came. I called a third time and they said "oh my goodness, we just aren't sure what happened. Let me look into it" after waiting a few minutes on hold the old lady came back and said "it looks like its on backorder. Backorder? They scheduled two separate delivery dates and said it was on the truck that day for delivery to my home. Absolutely horrible company. Tamika (or whatever her name at the front desk is, didn't even ask for my name when I called. She had no idea who I was or what product I was waiting for. Clearly she isn't capable of answering phones, who put her in charge of large orders? Unqualified. We got our money back and will never recommend or purchase another thing from this company. And the old lady laughed and said "well things happen". Not the time to be laughing, y'all should have been apologizing over and over. I do hope this business goes down the drain soon, they don't have great reviews online. Lesson learned, I will ALWAYS trust reviews. We did go buy a better couch at Jordans, its just down the road on Atlanta Highway, and he was actually very professional, he wasn't just sitting his big butt on the couches like the lazy women of...

When is Thursday to pay my layaway off and they said they would deliver my furniture on Friday after 3:00 they waited till after 3:00 to call and tell me that they're not going to be able to deliver my furniture then on top of that they put me on hold and then said they're fixing to load it and bring it on anyways so I'm sitting here waiting and waiting been waiting all day and preparing for them to come they never showed so I called around about 5:30 the first time I called nobody answered the phone the second time I called they're like Miss Maribel they tried to reach you which was a bold face so I've been sitting downstairs in my apartment all day waiting for them to come they have not only did that but they also messed with my time and my point system on my job you messed with my time my point system and my money and my PTO very very poor customer service very poor customer service I would not recommend anybody to go and get furniture from them or do to do any...

My brother purchased “as is” furniture in the store. The furniture was delivered in different condition. The furniture had been damaged after purchase in the show room and before delivery. He notified them with 20 minutes, requested they take it back and give him a credit and he would purchase something else. They are refusing saying it is an “as is” sale. Yes, “as is” when purchased in the show room. They have an obligation to delivery the furniture in the condition it was in the show room. “As is” as interpreted by Farmer’s Furniture seems to be they can deliver furniture in any condition and the customer has to accept it. My brother requested a very reasonable resolution. He wanted them to pick up the damaged furniture and give him a credit for $1200 to be spent on their store. Their response was “screw you.” I’ll make sure everyone I know hears about this. I will tell anyone within the sound of my voice to shop at...