Aaron's Rent To Own — Local services in Athens

I have only returned one item to ARRONS. Just because we decided we didn't want it anymore. Leaven me with 1400$ leasing power, however I have bought a couch in fact, I bought two couches formally. You know what else, I bought a PlayStation 5, I've bought and paid in full for two sets of , washer and dryers, I bought a stove. I owe them nothing in fact they owe me $1,400 in leasing power, that I've made payments towards to go towards something else. I have been at the Dayton TN location, and ATHENS. A few weeks ago I started getting harassed by them because I paid off my final purchase there they said they would give me a couch take off how much payments I made and hope the girl up with a discount for being such a loyal customer. Grateful for the opportunity to not waste my money, I ordered a couch 3 weeks ago. We made the choice to upgrade our couch because of my mom, I ordered this couch because it has a pull out bed in it for my mother to sleep in when she stays with me. I got a call this morning after my couch was gone and everything else saying not only did they order the wrong thing, they didn't even listen to what I told them I wanted and needed. Now they have to order it and it's going to be 6 to 9 weeks before I get it. The manager absolutely acted like he did nothing wrong, ASKED ME WHY I GOT RID OF MY COUCH BEFORE WE SET A DATE DESPITE THEM SAYING 2/3 WEEKS 3 WEEKS AGO, and it's my fault. He was rude and disrespectful his name is Andy and I am completely and utterly appalled at the disrespect this company has given me after all I have given for them. I have supported them, I have bragged on them, I have sent people there, And they still disrespect me the way they do and I am so over it. I asked the manager to give me his manager and he laughed and was like it'll be here in 6 to 9 weeks and basically just got off the phone with me and told me to have a great day very disrespectfully. I am so done. AARONS YOUR COMPANY LOOKS AWFUL BECAUSE OF THE EMPLOYEES...

When we went to lease a refrigerator which was brand new they was awesome super nice but after having the refrigerator for about 2 days it started making a horrible noise. So I called and talked to a young lady again very nice sent someone out the next day to look at it! While the men (which was the same ones that brought out the refrigerator I don’t know if they was even licensed to know what was going on with it) the refrigerator didn’t make the noise while they was here so they said it was just pushed to far back and pulled it out some. Ok a day and 1/2 went by no sound! Then it started doing it again so I called back because they said to call back if we heard the noise again so I did. A young lady answered the phone I told what was going on she got hateful and say there was nothing they could do about it because their hands was tied. So I didn’t know what else to do so called back and told her if they didn’t fix it I will not make another payment. Same young lady again she got hateful again I asked to speak with the manager she said he wasn’t in the office right now so I told her I was down making the payments on it till it was fixed she got hateful again and said they would be out tomorrow to pick up! I would have gave this review 1 Star ⭐️ but they young man that helped me with the refrigerator when I signed up was so nice! Be on the look out for sure when you go...

I usually do not write a couple of reviews, but I really insisted on posting this one. Let me tell you. This business is not compassionate with their customers. I had spoken to the manager about why my agreement got canceled when they were about to deliver the bikes. I was going to rent some bikes from them about a week ago, and as soon as they got to my house, they canceled the agreement. I called the manager to see why the agreement had been canceled. And he told me that my autopay did not go through on its expected date, which is before July 4th and I had told him there was an issue in my bank. And I was going to make a payment to them The following Monday Around lunchtime, he told me that you only get one shot at making a payment. If you miss it, they will drop you. He was very rude and disrespectful to me over the phone Did not, he was not professional. He was not wanting to work with me, even though I told him I was willing to work and see what I could do to Make the agreement possible and without letting me know, they drop the agreement and uh tell me to...