Purchased a washer and dryer from Appliance 4 Less on Piedmont Rd, Atlanta. Had both of them delivered and installed. After washing 2 large loads of clothing, I saw that the wash machine had damaged my clothing and the dryer was making loud banging sounds throughout the whole cycle. The store sent a repairman to fix both units. During their visit, they told me that the wash machine hoses where installed incorrectly, and that instead of providing cold water for my dark colored clothing, it gave extra hot water which resulted in shrinkage and severe wrinkles in all my athletic wear and shirts! I reached out to Kyle about the damage, and his reply was that he’d give me free delivery if I bought another appliance, and that they do not pay for dry cleaning (not that I ever asked for dry cleaning)! The next day, I noticed that the dryer control board was loose and the top of the dryer was not secure. This resulted in another repair that was needed. As of today, no compensation or remedy has been provided to me by this store or Kyle (owner). This is bad customer service, and I’ve had a very costly experience. ...
Read moreI LOVE this place! Must visit, highly recommended appliance store in Atlanta. Sales rep Kyle was one of the sweetest friendliest people I've met. He speaks 4 languages including Chinese fluently. He was very patient and owner was super nice. He helped me find exactly what I was looking for and willing to wait as I was very indecisive. We need more small business like this and I can't stress enough how customer service is important. I ended up spending more than I anticipated buying something else because they were so friendly I wanted to support so I bought for a friend. They specialize in LG appliances which I love and the prices are way much better than most competitors selling similar products. I will be back. Kyle is a superstar! Not a lot of reps this nice and...
Read moreI came in looking for refrigerator since my 13 year old frig was wheezing it’s last breath. Nina greeted me as soon as I walked in. She did a fantastic job of walking me through their inventory and sharing the features and benefits of each refrigerator. She answered all my questions (even the stupid ones). She wasn’t pushy and let me take my time looking at all of my choices. I got a great deal and am happy with my purchase. Even the delivery was great! They didn’t have me waiting all day; and had me set up and running in less than 20 minutes. Thank you Nina and Appliances 4 Less - Atlanta for a great, stress...
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