Had an earring backing replaced for $60. The second time I wore the earrings the exact same backing broke in the same spot. There was also major tarnishing on the earring itself. The front desk man with glasses told me he offered no guarantee on the jewelers work and that “silver just breaks.” When I asked him to repair it again he said he would for another $85 and no guarantee on the work. On top of that, the work would take 3-4 weeks to get done. He was very condescending and rude the entire conversation and when I tried to get him to explain why the repair his shop made broke so easily he became irate and asked me to leave the store. When I told him I would be leaving a review he said in response he would “be leaving a review for me too,” referring to my company uniform I was wearing at the time. A service company which he does not use. Extremely unprofessional and hostile environment that has ripped me off on two occasions now and tries to over charge every single service or piece of jewelry they provide. I strongly recommend shopping at any other jewelry store. The photos I included were of the earrings they “repaired.” The one I had them fix several months ago broke immediately after only wearing twice, and is tarnished on the front from however they were...
Read moreMy visit to LaRo Jewelers was nothing short of a nightmare due to blatant racism and discrimination. Upon entering the store, I was immediately met with suspicious glances from the staff. It was clear they were judging me based on my appearance.
Despite my interest in purchasing a high-value item, I was ignored for a significant amount of time while other customers, who arrived after me, received prompt and courteous service. When I finally approached a salesperson for assistance, I was met with a condescending attitude and dismissive remarks.
The atmosphere was hostile, and the staff’s behavior was openly discriminatory. It was evident that my race was the reason for this appalling treatment. This experience left me feeling deeply disrespected and unwelcome.
I strongly advise against visiting LaRo Jewelers if you value equality and fair treatment. Their racist and discriminatory practices are unacceptable, and no one should have to endure such degrading behavior. They should be shut down. Foreigners selling over priced junk...
Read moreLaRo Jewelers is the "crown jewel" in the Peachtree Battle Shopping Center. Aliya, the manager, holds GIA certification and her family owns a jewelry store in the Mall of Georgia. She knows her jewelry and has stocked the store with lovely jewelry- perfect for Mother's Day, graduation and those special bridesmaids gifts. Jewelry for every occasion, jewelry that will stand the test of time and new looks that are trending are what you will find now at LaRo's. If you need jewelry repairs, watch repairs and batteries or want a new look for your existing pieces - ask for Aleto. He will work with you until you are completely happy. He truly works from the heart. Conveniently located in the Peachtree Battle Shopping Center near Baskin Robbins, you will enjoy free parking and a friendly atmosphere along with affordable prices. A beautiful store with everything you need - it gets...
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