This is the worst publix I have even been to. The Deli is absolutely horrible. Ordering on line is pointless because when you place your order and show up at the time the site tells you it’s available you still have to wait over 30 minutes to get your food. On the other hand the publix at Madison yards is the exact opposite. This location used to be better I don’t know what management can do to turn it around.
Another issue I have with this location is that it’s in a majority Black neighborhood and the music played in the store used to reflect that by playing music by predominantly Black artists but that has recently changed. I once asked the store manager why the change and she told me that a white customer had complain so they changed it to music by majority white artists. It may not be a huge deal to some but I believe corporate needs to respect the culture of the people in the neighborhoods they operate. I won’t be shopping at Publix until...
Read moreAll I can say is training is essential me Christian that work the deli on this day was very nasty and rude he acted as if he didn't want to work even after I tried to comfort him by say the day is almost over it will be ok ...and after say I do reviews and I just may review this order he got worse just throwing my sandwichs together with no care I really wanted to find his manager but after the over 20m wait iand bad service I just wanted to leave hoping his co worker that was standing next to him seeing it all would report or...
Read moreI love, love, ABSOLUTELY love shopping at Publix. I have shopped at many Publix stores but have NEVER been to one where there was trash, disarray, poor management etc. I am always excited and delighted to see the many displays of excellent, quanity and quality food, and non food items. Also important to me is cleanliness and orderliness both inside and outside the store. This, along with helpful and abundant staff, qualified and knowledgeable management in all areas of the stores makes shopping at Publix not a...
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