Here's A TIP... Don't waste your time!
Called ahead of time to reserve a spot for me and my sister. Appointment scheduled at 3:30PM EST, Walked in and stood in lobby for three minutes before ringing bell to be greeted.
Requested separate rooms (for reasons I will mention below).
Instead they wanted us in the same room (no big deal).
Room we entered is right off the lobby to the right (first door).
We immediately undressed and were getting ready to lay on the table, and get massages. By the way a 90 minute massage is $100 per person =$1.11 per minute. (I live in Chicago, and get a massage and facial combo for $130.00)
Overall the massages were unenjoyable Both techs were all over the place no consistency in the massage (didn't do the same from one side to the next) Felt like just a rub down of oils on our bodies. Walked out the room twice (to greet others walking in). Left door open so anyone walking in could see directly at my body on the table (when asked to close the door the guy tech stated "its open so it doesn't get too hot".
Requested a new person, as massage was unenjoyable, such a language barrier, no one there to really understand what we were saying. Was replaced with a lady, who was better but did not understand anything so she was too soft, and did not provide a deep tissue.
SHE ALSO WAS ON HER PHONE DURING MY MASSAGE!
When the dreadful massage was over and it was time to pay, the total came out at $206.00 ($200.00 for the two 90 min massages and a 3% service charge for using my card). I signed the receipt and did not leave a tip.
Upon me putting my card back in my wallet the lady who serviced my sister and took care of the transaction looked at the receipt and said where is the tip.
I said I did not enjoy it so I am not providing a tip.
LANGUAGE BARRIER She pulls out google translator and shows me the screen "Required tip" I stated, no Tips are OPTIONAL.
She proceeded to have me speak it into her cellular device. I did and she again stated Tip for 2 people. as she continued to go back and forth and I politely left the establishment and will...
Read moreVisited this place on Sunday good location and was actually empty. I called around 10:45 for a noon appointment got there no wait . Immediately I had to let them scan the Groupon first which I thought was weird but no problem. Place seemed clean and bright but a few things led me to the amount of stars I gave :
Pros: male masseuse was effective and did actually try to work out kinks and knots. He used ample amount of oil and also used the hot stones and worked on a particular area i pointed out . Good value for the price .
Cons: there were no paper towels in the restroom and I found it odd that my masseuse used it right before me and walked out abs sat down ( I hoped /assumed he used hand sanitizer ) . The masseuse sneezed into the air without covering his mouth as both of his hands were on my back. He then proceeded to sniffle the rest of my massage which made me a bit uncomfortable since I felt it could drip on me I would have preferred he stopped and just went to blow his nose. The second sneeze he opened the door and sneezed into the hallway . He also applied a bit too much pressure it hurt but I let him continue bc I needed the extra work in the area but my back was left with actual bruises the next day .
All in all it was a good massage ( very focused ) but I likely won’t return . The bathroom episode made me think of he doesn’t wash his hands right in front of me, they may not was the blankets I used to lay in...
Read moreI am a fitness instructor and have been getting adjustments and massages bi monthly for years. I usually go to Treat Your Feet but this place is a stones throw from my house so I figured I'd patronize. I definitely regret that decision.
Service: 1 hour foot reflexology massage
Good: Great location and decor. My first masseuse was lovely. She was attentive to the body, made necessary shifts in pressure on sensitive areas (joints, shin), and used adequate oil.
Bad: the second tall male masseuse took over mid massage and it was terrible. He was the OPPOSITE. Rough and level 2 deep tissue heavy handed, rushing through each stroke, used little to no oil so my skin felt like it was chaffing, especially on my neck! Sir, why are you scratching dry stones on me and with the speed light?! Why? No care or finesse, he kept pulling me out of the chair during the massage so my back and neck began gaining tension, threw my limbs around, snatched the towels from under me. Just careless. Then demanded a tip during checkout. All in all a mixed experience that has me racing back to the...
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