I went twice to visit to this location a day apart. The 1st time I came alone and it was a 5/5 rating experience wise. The 2nd time I came to be a support for a friend for her 1st visit. My 1st time was wonderful the young lady at the front really set the expectation and standard. I think she has blonde or light brown hair, her name isn't on the receipt. She sent me a text message asking me what Music I wanted to listen to, what color I wanted in the sauna, and what scent I wanted on my cold compress. She also thoroughly explained everything about the pod. This time that I came with my friend T and we booked under my friend's name. My friend got no text message asking her, her preferences and when we got to the place the associate named nakyia didn't give my friend a great 1st experience experience. This visit 3/5 rating. We had to wait at the door for a while for it to get opened although I was calling the number no one ever answered the phone. When we finally did get inside, myself, my friend, and another guy all walked in at the same time, she asked us were we all together I told her no only me and T were together and she paused and said she was confused. I don't know how she was confused when i clarified the man wasn't with us. I had to explain to her me and T were going in the same pod. If she was confused she could have asked if we wanted separate pods or the same pod instead of making us feel awkward. I told her it was my 2nd time so she could have explained too that I would get charged for being in the same pod as my friend and the process of how it works. I really should have gotten a referral rate in that case! We waited in the lobby about 10 minutes which put us past our start time and she wasn't going to explain anything about the pod before she left the room if i didnt inquire. She led us in the pod and asked was there anything we needed before we got started and I said yes, can you explain to my friend everything because it's her 1st time she looked at me puzzled and hesitated to start to explain but eventually did. She then started the time while explaining when she asked," was there anything we needed BEFORE she started the time.WE were on time by more than 5 min to this appointmentand to be treated so impatient! She said nothing about parking validation. I left out the door and had to go back in for her to ask, oh so you need parking validation. I wanted my 1st experience for my friend but no. She didn't tell us how to change the lights in the pod although she acknowledged it while eventually describing the functions of the pod. Im giving a 4 to average both times because the first time was a five🤙 and...
Read moreSweatHouz is an exceptional wellness destination that offers a top-tier experience for anyone looking to prioritize their health and well-being. From the moment you walk in, you are greeted by a team of friendly and professional staff who are always on point, ensuring that every guest receives the best possible service. Their commitment to excellence is evident in every aspect of the facility, from the pristine condition of the suites to the well-stocked amenities, including fresh towels readily available for your convenience.
One of the standout features of SweatHouz is its ability to cater to a variety of wellness needs. Whether you are on a weight loss journey, working on improving your mental health, feeling congested, or even recovering from a hangover, the benefits of an infrared sauna session are undeniable. The deep, penetrating heat helps increase circulation, promote detoxification, and reduce inflammation, making you feel rejuvenated and refreshed. If weight loss is your goal, sweating in the infrared sauna can support calorie burning and metabolism boosting. For those focusing on mental health, the relaxing atmosphere and endorphin release can significantly reduce stress and anxiety. If you're struggling with congestion, the warmth helps open up airways and improve respiratory function. And if you’re recovering from a night out, the detoxifying effects help flush out toxins, leaving you feeling 10 times better by the time you step out.
At SweatHouz, every visit is designed to enhance your overall wellness, providing a luxurious yet effective way to recharge and reset your...
Read moreService Excellence!!!!
Visiting from Dallas and when I tell you that the service was exceptional you better believe me!
I wanted a sauna experience after my gym workout at the hotel and I saw YouTuber Kirah on Instagram visiting them so I decided to visit. and from point of schedule to departure, it was nothing but a seamless experience. I originally scheduled my sauna experience at an earlier time but due to some transportational “woes” I had to call and reschedule for at least 15 minutes thereafter. Once my travel arrangements were solidified I made my way of course still being a few minutes late due to not knowing where to park.
Upon arrival I spoke with the very polite lady (who also took my calls) at the front who not only scheduled it an additional 15 minutes out, but welcomed my delinquency with her clever plan to ensure that I would technically arrive on time. She provided the basic intro information and then went into the many benefits of the infrared sauna experience and what impact using the different color lights may have. She walked me to my sauna and explained in great detail the entire process.
Upon my departure she asked if i needed parking validation and I said no because I parked on the side of the street. I could tell that that was probably something I shouldn’t have done by the look of her face lol. (Luckily my car was still there). But even her genuine concern at that point made the fact that I might’ve been towed warming. Anyway whenever I am in Atlanta I will go out of my way to visit...
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