Victoria's Secret & PINK — Local services in Auburn

TL/DR I got offered to open a STORE CARD with VS at this store for 15$ off my order, that turned out to be a CREDIT CARD.

I said I did not sign up for a credit card so I wanted to cancel it, was denied. Cashier heard it so we didn't get the discount.

Was on the phone with various representatives for over an hour trying to get it resolved and only received a 20% off discout for a future purchase.

This is misleading information that can have a very negative impact on a customer's credit score, and was handled very poorly.

Be careful!

I stopped by this store today with my fiancee. When I went to the checkout counter the cashier (red hair woman) offered to open a store card to get 15$ off. I agreed, was registered, and when the transaction was complete, she gave me a pamphlet with some info that said Victorias Secret Credit Card.

I didn't sign up for a credit card nor wanted one in my name. When I asked if I can cancel I was told the application already went through and there's no way to cancel or stop the credit line check.

Hearing about the cancellation, the person at the checkout didn't even give me the discount anyway.

I have been on the phone with multiple people from both the bank (Comenity Bank) and VS customer support. I went back to the store to resolve this and another representative tried to help by calling a direct line. From there I was transferred twice and over an hour later was finally able to get it resolved. When we left, we were only offered a 20% discount on a future order and an apology.

This experience made me never want to buy from VS again, either in...

I visited the store on 8/30/21. I got the best help I’ve ever received at a Victoria’s Secret!! I believe the employees name was Skyler (she had pinkish hair). I purchased a bra at another store and intended to return it, since it didn’t fit. Skyler was extremely attentive and enthusiastic helping me find a new bra!! I tried on basically every bra in the store in my size (which isn’t usually many). I was very impressed by her selection and knowledge of the styles, as well as her commitment to helping me. I ended up leaving with two new bras, and one of them is the comfiest I’ve ever worn!!! I usually don’t get to buy a single thing, I was also impressed with the stores stock of 34DDD. I’ve never had so many options before!! I’ll probably come to this VS before any other now, knowing that I’ll get the...

I love victoria’s secret so much and i never had a bad experience up until yesterday. i went and got 15 items because of the sale when i went to go pay the lady that was checking me out said “wow you got a lot” in a rude attitude then proceeded to say “oh i didn’t mean to say that out loud” after i was counting my money to pay and she scoffed saying “ugh and you’re paying with cash”. it ending up being 155.01 and i gave 160.01 so i could get 5$ back instead of 4.99$ makes sense right. she tossed the penny back at me and said “i don’t want your penny” and proceeded to give me 4.99$ she clearly doesn’t get the concept of math. she then proceeded to toss a stuffed dog at my stuff when i was just about to leave. overall great service...