Jiffy Lube — Local services in Augusta

I visited Jiffy Lube at probably around 1pm on a Saturday, and there was only one other car there. The staff was so friendly (first thing I noticed), they were quick, and they were professional. I love that they have a diverse team of men and women, younger and older, who are equally knowledgeable. They were everywhere from I think 17 to more middle aged (And I love this!). When you have a very kind, professional, knowledgeable, and diverse team, you then have a happy customer who will keep coming back for not only the professionalism but the experience and the comfort. They changed my oil and even without me asking filled up my tires with air and checked the reasoning for one of my alert lights going off. The lady who changed my mileage sticker on the inside of my car played with my baby boy in the backseat. Like I said, you do not hear about people going above and beyond like this every day. They are wonderful people, and I will go back every time. That is how good my...

I used to love Jiffy Lube, Tobacco Rd. They do a very thorough job without taking forever. This last visit, my check engine light suddenly came on after the oil change. The crew looked, searched, made phone calls, etc. until they finally corrected the problem, the filter clamps weren't snapped securely. Also, they claimed they didn't have the oil that I normally get, but they did happen to have a more expensive oil available. On top of that, they charged me an additional $20 because my vehicle takes 6 quarts of oil. I have no idea why the extra charge this time. I have never been charged this in the past. I'm sure my "oil tank" didn't stretch or grow. I noticed that there was a whole new crew. After all these years, I didn't recognize not one person. They looked confused, lost, still in training. I didn't leave feeling safe and secure. I may have to start...

5 stars isn't enough for these guys! I recently visited Jiffy Lube for an oil change and overall maintenance check, and I'm still blown away by the service. From the moment I drove in, the staff were friendly, courteous, and super professional. They explained everything they were doing, asked about my driving habits to recommend the best oil for my ride, and even gave me some sweet tips on how to keep my car running smoothly.

The service was lightning-fast - I was in and out within the hour, and my car feels brand new! The prices were super transparent, and they even caught a few potential issues that could've cost me an arm and a leg down the line. Major props to the team for being honest and upfront about everything. They always put the sticker to let me know when it’s time to come back and I’m...