Fresh Start Furniture — Local services in Austin

Karl, went above and beyond to resolve our issue, and we couldn’t be happier with the outcome.

We purchased a couch and had it delivered. The delivery was quick, and the initial communication was great. However, the couch had an unpleasant smell, and when we removed the covers to wash them, we found the cushions underneath were heavily stained with yellow and brown discoloration.

When we reached out, Karl personally stepped in to make things right. They picked up the cushions at 5 in the afternoon, professionally cleaned them, and had them back to us the same day. The level of service and quick turnaround was fantastic.

Thanks to Karl and his team, we had a great experience and are very happy with our purchase. I would absolutely recommend this company for their products and their dedication to customer...

Awesome furniture spot! Originally I walked in to check out another couch I had seen they posted on fb marketplace and instead landed on a sectional they hadn’t yet posted to the site. One of the cushions got lost in transit and they had to remake it, and did a solid job there. Zach was super helpful and ended up delivering the couch himself the same day I bought it, inside setup, not just to the door! Very reasonable prices, plus it sounds like their floor changes over every week, so definitely worth going in person to check out what they got, including stuff that may not be on their...

Fresh Start Furniture provided an outstanding customer experience from start to finish! Our interior design business needed help restoring a sentimental couch for a client’s condo, and their team went above and beyond. They handled everything seamlessly—promptly picking up the couch, giving it a deep clean, and delivering it back in beautifully refreshed condition. Their professionalism and efficiency allowed us to focus on designing the space, knowing the couch was in expert hands. We truly appreciated the smooth, stress-free process. Highly recommend and will definitely...