My Alienware laptop stopped working for seemingly no reason so I desided to take it in to be fixed. Almost a month later they return the labtop to me with no sound I went back they said they would handle it and it took another month to get it back to me only for the device to not turn on. A few days later they finally got it back,with no one contacting me to tell me that it was in the store, only for my Alienware labtop to be a mess where the curser is laggy the start-up is compleatly different and the background, which was usually the Alienware logo, was replaced with a default windows screen with the employee trying to pretend like nothing was wrong. If you value your electronics i would strongly suggest you take them anywere else to get them fixed otherwise you're taking a gamble with people who have no idea what they're doing and/or...
Read moreI would like to give a shout out to Cameron. I have a F350 that I wanted a new radio installed in. I purchased the module to allow my steering wheel controls to work with the new radio. This module gave this young man nothing but trouble. It took 3 trips to get it to work but Cameron never got frustrated and worked tirelessly to find a solution to get this thing to work. Through the whole ordeal he maintained professionalism and a strong desire to make it right. It is now working as it should and have had no further problems. Thank you Cameron. I am one...
Read moreWeird energy, will have 3 managers in clusters around the store that will just chat with each other, when I asked for help because the one attending customers was already locked in I was told I would need to wait, the 2 managers and 3rd person who made it know he was in fact with warehouse and couldn’t help me, just weird to watch them say that to an active customer, and...
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