Gina’s Creative Jewelry — Local services in Avon

Gina had assisted me earlier in the day. Later, I pulled into the parking as she was locking up (before 6pm) when she spotted me pulling up to pick up an item I left with them. She rolled her eyes and was VERY visibly annoyed. I mouthed and signaled a "please" from my car, and she looked at me as if I was so awful to her. She shook her head and drove off. I completely understand the no, I was close to the closing time even if she did lock up a little early. A "no, sorry," would have sufficed. However, the FACES and eye rolling? Really? I wasn't demanding anything. Rude, unprofessional, and childish. I wouldn't be making this post if it wasn't for the poor attitude. There's a polite way to say no to your customers and that was unnecessary. It's a shame, because the rest of the staff was phenomenal, but I'll avoid this place...

They are super nice people in this store...right up till they have to stand behind the workmanship of repairs, then they become nasty and refuse to stand behind their work. Simply refused to deal with me when I suggested that a repair that only lasted 7 days could be faulty workmanship...I was told my ring repair of over 200$ that only lasted 7 days was all me... Also had to request my old gold back (head) since repair "required" new gold (new head) purchase. Guess my first clue they have shady repair should have been when all their testing and plotting equipment was broken ...and I wouldn't be able to tell if my stone is the stone that came back to me after repair...A big mistake on my part. Money has been spent and Lesson has been learned. Your best bet at this store is just a simple purchase of in store...

I'm am so happy that I found Gina's! Gina (yes, actually Gina) and her team helped us with everything we needed! We needed some minor repairs on our watches and a new battery. They we t above and beyond to help us, and the battery replacement was very reasonably priced! I know that there is a watch repair & battery replacement place nearby, but the battery there would have cost us 3 times as much! I am so pleased with the service we received and will be going back there for our watch needs. After how they treated us, I'll be going back to look at their...