Kaiser Permanente Baldwin Park Medical Center — Local services in Baldwin Park

My name is Manuel Jaramillo, and I was a patient on the 5th floor, bed 5022 at Kaiser Permanente of Baldwin Park, from 06/01/2025 when I was admitted straight from the ER until 06/03/2025, when I was released... and although I had superior treatment by all the personnel, Erika, RN, Chris, RN, Bica (sp?) Head Nurse, Christian, RN, I came in contact with during my stay, 3 people stand out and would like to recognize publicly... 1st, Dr Schwartz at the ER, man, this DR has spectacular bedside manners and explained everything that was going on, down to the T. How I was being treated for a stroke and the CT's then that I would be admitted to the Hospital... he made of a very stressful situation, one that put me at ease. Thank you, Dr. Schwartz, even my wife, who was with me at the ER, was, wow, that must be one of the nicest Doctors that I've been in contact with! Erika (sp?) and Then at the change of shift, Chris, both RN's were great, thank you very much, then the day shift came and with that, it brought Cynthia-RN and Araceli (CNA) Wow, I am not sure how they did it, but they made me feel as if they were my personal RN and CNA respectively... as soon as I needed something, get water,' go to the restroom, etc, just to give some examples, they would come in with a smile on their faces and assist me with whatever my need would-could be at the moment... And I know that Cynthia went well above and beyond the call of duty when she went to the pharmacy to pick my meds... and then, when I was released from the Hospital and transport was not ready for me, then once again chipped in and took me on my wheelchair down to my friends car... made sure I got in carefully, shook my hand goodbye turn around with the wheelchair and I suppose went back to the 5th floor to take care of the rest of her patients.... today, 1st day out of the hospital and I miss Cynthias care already... KPBP, Thank you for the care and professionalism that you showed me during my...

My overall experience was phenomenal. The L&D nurses Sylvia and Frances went above and beyond to make me feel comfortable and reminded that I was pushing good during delivery. They pump me up to give me the push I need to deliver my baby safely. I wouldn’t have done it without them.

At MotherBaby, Joanne and Ming were also phenomenal. They provided me with all items I needed so I can feel better during my healing process of the 3rd degree tear. They were constantly checking in on us making sure we had everything we needed to feel comfortable. I feel that my recovery has been good due to both Joanne and Ming providing me with ways to make my healing better.

The lactation nurses on the other-hand, I’m not content. I feel that they didnt listen to my concerns. I felt that I wasnt producing enough colostrum for my baby and I kept asking about formula. They completely dismissed what I said and told me that my baby was fine because she was pooping and peeing normally. I kept trying and trying with trying to breastfeed and hand compressions to make more colostrum and spoon feed or syringe for my baby and it was hardly anything coming out. Again, I asked for formula and they told me to trust the process that I was doing fine. Due to the pressure of breastfeeding, I ended up dehydrating my baby and ended up at the ER on our first night home. Turns out my baby just needed formula and was then a happy baby and the crying stopped. The lactation nurses need to not be so anti formula and not put so much pressure on mothers...

On July 03, 2024, I had the pleasure of being treated by Dr. Vishal Sanatkumar Patel, M.D., at the Head & Neck Surgery department on the 3rd floor of Kaiser Permanente in Baldwin Park. Dr. Patel was nothing short of phenomenal and amazing!

From the moment I met Dr. Patel, I was impressed by his professionalism, enthusiasm, and warm demeanor. He is a very patient doctor who truly cares about his patients. His ability to actively listen and address concerns made me feel comfortable and confident in his care.

Dr. Patel’s expertise in his field is evident. Throughout the entire process, I felt assured by his vast experience and knowledge. He took the time to explain everything thoroughly, ensuring I understood each step without overwhelming me with medical jargon.

In addition to Dr. Patel, I also want to commend his LVN III, Ms. Sheila Medina. Sheila was phenomenal and an absolute rockstar! She was professional, attentive, and made me feel very comfortable throughout the entire procedure. Her caring attitude and exceptional service greatly enhanced my experience.

I strongly recommend Dr. Patel and Sheila to anyone seeking medical care in their specialty. Their exceptional skills and compassionate approach set them apart from other healthcare professionals. Dr. Patel and Sheila are second to none, and I am grateful for the outstanding care I received from them.

Thank you, Dr. Patel and Sheila, for your dedication and remarkable service. You have truly made a positive impact on my...