Jan's Hallmark Shop — Local services in Ballwin

The team members here at this location are so helpful, pleasant and friendly. There is always someone around to help me find something, but they aren't pushy and don't hover, either. Last time I was there one of them helped me join their Facebook group. The time before, the item advertised was already sold out, so the manager volunteered to get it from another Hallmark store where she'd seen it just that morning. Before someone could buy it, she called the store, reserved the item, and brought it up to this store for me in a day or two. Such a great customer service experience. I love everything about this Jan's Hallmark in...

I use to love this place cause of all the surgical steal jewelry they sold. which they no longer carry, But wasn't the reason I gave it a four. That is because last year I got a bracelet from there that broke with in the first 3 days of wearing it and this time paid $15 and they also broke the first time I wore them. The worst part is that the older lady working there was rude and watched me the whole time like I wasn't going to pay. she even told her coworker that she had to keep her eye on me. ...

Friendly and courteous service. The staff member assisting me looked for what I wanted, and apologized for not having the item in stock. I was able to sign up for the rewards program quickly with just a few questions. They had quite a variety of Christmas items and other unique gift ideas. A return trip is...