I had a massage today at the Ivy with Taquita and it was one of the best massages of my life! The space was clean and beautifully designed and having valet service was a real relief. A note about gratuities: Gratuities (and valet) are included in the cost of spa services, but when I asked what the gratuity was, I was told it was "a percentage", and when I asked very directly if the staff would tell me what that percentage was, I was told no. I've never encountered this practice before! Leave a note if you have, I'd truly like to understand it. Maybe it's a good policy for staff, but it rubs me the wrong way as a guest. I mention it just so that others can be prepared for this and consider that the company might not be tipping what you think is appropriate, so consider adding your own gratuity in addition to...
Read moreEvery aspect of my experience felt so personalized, genuine, and relaxing. Every staff member I encountered, from the valet, to the spa director, to the spa staff, greeted me be name upon arrival and made me feel so welcomed and comfortable. I did the Petite Retreat massage and facial, and both services were amazing. Trenise, who did my massage, was so thoughtful and took everything I said in our pre-massage consultation into consideration. The pressure level was spot on and she made sure I stayed relaxed throughout the service. Eve (facial) made my skin feel so refreshed and rejuvenated. She provided some very helpful, simple suggestions for some trouble areas without taking away from the relaxation or trying to push spa products. I definitely cannot wait until I'm...
Read moreWe just spent a 4 day babymoon at the Ivy and it was the perfect cozy getaway! The staff went above and beyond - James, Calvin, Janelle, Theresa, Anthony and everyone else were so kind and accommodating! Highlights of the trip include: cozy hotel room with fireplace best omelette we’ve ever had the grits - wow the Spa - double wow drivers were able to take us everywhere we wanted to go within the 3 mile radius (which is as far as you need to go to explore Baltimore) I can’t say enough good things about this hotel and the stay! The Ivy will always hold a special place to us as we expand our family. Thank you to all the staff who made our stay so spectacular! We...
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