This particular AutoZone location is fantastic. There is an older lady who works there, she might even be the manager IDK, but she is an amazing asset to that store, she is extremely knowledgeable, the guys who work there were going to her for information or advice indicating that she knows way more then they do. Everyone who works there was extremely professional and very personable as well as knowledgeable. If you need a part to fix your car, they have it, if you need advice or have questions on how to install it or to help you figure it out, this work crew are there to help you, they will even come out with their tools to look at your car and maybe give you a hand in fixing it. Don’t forget to throw whoever comes outside to look at your car a little $ tip, it’s cold out there and they don’t get paid extra to come out to help you. Just...
Read moreNever ever shop at AutoZone again!!! worst customer service!! I went in on Saturday to buy 2 front rotors and pads... Of course they dont have the rotors in stock but they can get them to me by that afternoon from a different store. I said I will come in and pick them up tomorrow... I go in today and they only have one rotor.. I said can you get the other rotor today and she said no its out of her control ... not "Im sorry we made a mistake but let me see if I can get that in for you" ... I said Im never setting foot in an AutoZone again and she just said "ok" I really dont understand the "I dont care about the customer" attitude that AutoZone has ... but I dont have deal with...
Read more**“The Barberton AutoZone is simply the best. Every single time I’ve come in for parts, the team has gone above and beyond to help me out. They’re knowledgeable, quick to find what I need, and always friendly — it honestly feels more like stopping in to see neighbors than running an errand.
What stands out most is the consistency: no matter who’s working, I always get the same helpful attitude and genuine care. They make it easy to keep my vehicles on the road, and I leave every visit feeling taken care of. In a world where good service can be hard to come by, this store absolutely oozes it. Thank you to the whole team for being awesome — Barberton is lucky to...
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