Only gave 2 stars because they are friendly. I have a bass amp I had them replace the power cord on and clean up in 2022 since I was going to eventually sell it. Worked fine as it was, until I took it to them. They charged me $256.99 to replace cord, clean pots and check solders etc. I rarely used this amp as it was an extra. When I got it back, the receipt said everything they did and tested it. I put the cover on it and carried straight to my studio. Fast forward a couple of years later. I had a buddy of mine in need of a bass head. He came down, we plugged it in to my vintage Bassman 1-15 cab and it instantly started smoking. I unplugged it, opened the back and the main ground wire wasn’t attached. I’m stupid for taking their word for it and not immediately testing it. I know exactly what they would say if I tried to explain this. They ruined about $800 worth of equipment and charged me...
Read moreTop-tier, professional repair shop. I see some reviews expressing concern about turnaround time but, in my 40yrs (40?? ugh…) of pro audio and musical instrument experience, it often comes with the territory. Used this shop several times and never experienced what I would call an unusual delay in dx or repair - moreover, the advice and work is always spot on. Proof? Check the list of top gear manufactures using them for authorized warranty repair.
Look, if you want to trust your gear to a local guy that can look at it this weekend in his garage with a soldering iron and some YouTube videos, go for it. That occasionally works out - heck, I’ve done it myself over the years. But if you want to trust a piece of gear to a professional shop and not risk chance of making it worse, this is your place. Be grateful it’s local, and make arrangements for interim...
Read moreI will caveat this place is probably excellent if you are a professional with larger jobs. However, if you’re a normal person looking to get a simple amp repair, you are irrelevant. Took my son’s amp in for a simple repair and was told it would take 3-4 weeks to get it to the bench and they would call with an estimate. 6 weeks later we called and they said they would call in 3-5 business days but after 2 weeks, no calls. I left a message i would like to pick it up and they called back said I could pick it up. They were polite and professional. I’m sure they’re great if they ever get to work on your equipment. So after 8 weeks, no repair, just the inconvenience of dropping off and picking up. A good shop is only good for you if you...
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