GameStop — Local services in Bartlett

I would've been totally screwed if it wasn't for Ashton at the Bartlett location. Everywhere I go HTC Vive is on backorder or sold out. I tried the Wolfcreek location which told me that they didn't carry the product the first time I entered and the second time I entered 10 minutes later they told me if they don't carry a product they can't order it to which I retorted "but it says you have it on your website, I guess that means online only?"

I don't give up that easy. I had already tried multiple bestbuy locations that only carry Occulus Rift so I figured why not try another gamestop and I'm so thankful that I called someone that cares about their job and is knowledgeable about their field. I seriously worry about the Wolfcreek store that was a huge insult to me and almost a lost $548.74 sale for Gamestop.

Thanks again Ashton at the Bartlett location

whoever runs the Wolfcreek location needs new friendly staff that are willing to look an item they have never heard of before up in the computer especially when a customer states it is on...

Have to echo what the guy before me said -- customer service here is pretty blah. Both times I walked in I was ignored until I asked a question. Came to see if they had a game available used instead of waiting for it a few days in the mail. It was legitimately $10 more than the new price online. I asked the guy at the counter (I really thought it might have been an error). He snapped back at me, "We don't price match." I guess he thought I was trying to haggle..? I've bought games here before. I don't understand why a used price would be more expensive than the new one online (at Target, Walmart, and Amazon). Oh and it wasn't a new gaming system. We're talking about an XBOX 360 game,...

It's just awkward and sad going in this place. Not that any other of your locations are any better. The selection sucks. The used games are always in the worst boxes. And the employees hover sooooo much. Quit with the poor attempts at sales pitches for an upsell. You already look miserable trying to talk to any given person in the store.

But ya know? It might help to hire people who can make eye contact and aren't afraid of social interaction. Might also be a good idea to hire people with better hygiene. The customers might be less grossed out and more willing to say yes.

Oh. And your prices have been a joke forever. What's been a meme longer? Your trade in offers...