Habitat for Humanity 7 Rivers ME ReStore — Local services in Bath

*Warning: These people will call the police on you if they decide they don't like you!!! Doesn't matter if you've been a loyal customer for years! The service here has gone downhill under new management! See the other 1 star reviews! If I could give zero stars I would! I used to love this place but I loathe it now. The customer service is terrible! The items in this store are insanely overpriced for some reason now. And they have closed their public restrooms! If someone drives from far away but can't use the restroom, the items are outrageously expensive and the customer service is terrible...what incentive is there to shop here anymore!? I'll never be back. I like to help people. I like donating to charitable organizations. But they lost a customer forever when they were cruel and heartless and were mean to me simply because I had to use the bathroom before shopping! Terrible people! Fire this staff and get new people who are kind and compassionate and I may consider coming back. Update: The manager actually called the police while I was in my car writing this review! Nightmarish experience! Where is the "humanity" at...

I love ReStore's mission. Sadly, I won't be back to this location because the people who work here can't agree on pricing to save their lives. And they take that out on their customers. Save yourself some headaches and visit the location in Portland instead.

During my last visit, an employee offered me some wood planks for a set price. I asked follow up questions, agreed on the pricing, paid. I drove around to pick up the wood, where 3 (!!) employees confronted me to say it was worth way more than I paid. They told me to stop loading my car, because what I had already taken was worth the value I had paid. I asked to talk to the original employee - they wouldn't let me. I asked for a refund due to their disagreement - no refunds allowed here. They ended up twisting my arm into paying 3x what the first employee asked me to pay. This ordeal took 45 minutes and involved every employee working there. I mean... what is going on here? I'm not up for more of this, so I won't...

I believe in being fair and rarely give bad reviews... however, being a local business owner and long time shopper of this Bath location, I will not return. Selling me a console after selling it to someone else, also after calling me to tell me it's mine, come get it. I arrive, pay and load parts of the table, to be met at the door and told that it was sold 24 minutes after the hold deadline for the first person.... if they were to follow process and hold deadlines and rules both me and the first customer would have had a fine day. Instead I was treated like I did something wrong by demanding I be allowed my PAID FOR purchase. Over the past several weeks I had been renovation and found myself there multiple times a week and purchased too much to be...