Burger King — Restaurant in Bath

Food is what you expect from Burger King. But the service was awful. Not just because we had to wait a long time without being acknowledged (solid 15 minutes) let alone an order taken, but the manager complained about staff and soft serve machine not being ser up correctly by an employee, and stayed they didn't have the time to fiddle with it. It's not appropriate to down talk you staff. Just state it's broken and move on. A pain point with Burger Kings is constant lately with soft serve machines not working. But that aside, acknowledge customers when they walk in and state they will be helped momentarily. To have everyone in front of you moving around taking drive through orders for 15 minutes without a "hello- we know you are here" is poor business. And stay away from blaming staff. if you are a manager, you are responsible for success and failure points, at least from a customer's perspective. I am not likely to return here...

Online it says your open until 8 for take out and 9 for drive through. So I walked there not having a car at the time so I could get some take out. When I arrived everydoor has signs saying drive through only!! Why have it posted online that take out is until 8 if you can only get drive through which for people like me who I am sure there is quite a few here in bath, can not do. You either need to make it apparent you can in fact go in and get take out like every other fast food place around and take down the drive thru only signs. Or change it online to say that you'll only serve...

You guys forget the sauces more than half of the time but charge for extra sauces. It's backwards.

The customer service here is really rude most of the time. Most have an attitude and I think a manager shouldn't wear that much make up. (You know who I'm talking about) it's very unprofessional and she's very mean to every customer. I've never seen her not have an attitude. She shouldn't be a manager. She doesn't respect policy or customers unless the gm is there. It's gross. Do you even use cameras on your workers?? Do you actually watch them? All they do is talk and...