I couldn't wait to get home and write this review because of all the negative reviews on here. All the bad press kept me from trying Bowie's for the last 5 years. Today, I didn't have a choice because Bass Pro was too backed up in their archery department. So I set out for Bowie's expecting to be treated poorly. I couldn't have been more wrong. Here's a recap of my visit:
I went in with an archery problem, hadn't showered, dressed like a bum, etc.
Beginning at the front desk, everyone was super kind. They kindly instructed me to leave my bow case outside(oops), then they got my bow tagged and directed me to the archery department. Two guys were there, not sure their names. A younger guy and a fellow maybe in his late 30s/early 40s. I know nothing about setting up a bow, and it's obvious. But both of these gentlemen were super willing to help. Neither talked down to me, which is what I was expecting given the way some archery shops operate. The younger fellow fixed my bow on the spot and tuned it for me.
I was out the door for about $20. Bass Pro wanted to keep my bow for a few weeks and couldn't even diagnose my problem. I brought it to Bowie's and had it fixed in 20 minutes.
Top notch service, good prices (sure higher than Amazon, but it's a brick and mortar store, what do you expect?), friendly atmosphere. I will be back.
Bass Pro will never touch my bow again.
If you're reading the negative reviews on here and are leery of trying Bowie's, don't be. You...
Read moreI like almost everything about the store but the archery manager Bruce has a terrible temper. I brought in my bow to get a new string and new limbs after my gf dry-fired it. I was promised the bow within two-three weeks but everytime I called after the two-three week time period the archery shop didnt have my bow ready and blamed it on Bear Archery for not sending in the limbs. I got a friend who works for a Bear Archery dealer to call and inquire about the limbs and they actually sent them to Bowie Outfitters the next business day after I dropped my bow off. I went to Bowies and told them that and they said they never recieved them but incredibly that evening a delivery truck came with the limbs on it yeah right they were at their store the entire time but didn't care because they were too busy selling new bows instead of taking care of old customers. So that entire series of events took almost two months when I was promised my bow in 2-3 weeks. I was ready to just chalk it up to them being busy when I spoke with Bruce and told him the story and he blew up on me in front of an entire store full of people he later apologized but the damage had been done. Later when I recieved my bow they forgot to put in rocker guards so the limbs cracked when I first pulled the bow back I immediately went to Cabelas and they fixed everything free of charge under manufactuer warranty. The rest of the Bowie Outfitter staff was always nice but Bruce is a...
Read moreWe had a wonderful experience purchasing our bow here... Then we brought it in for service. We were told it would take 10 days. Over a month later, I finally got our bow back. The string was not ordered as promised twice, our bow was lost for over a week, I was told I was "bothering" the archery manager when I would check on the bow a few days AFTER it was promised. The archery mgr. went back and forth on what I would be charged for. The price on the string and type of string ordered changed weekly. Then to top it off, the archery manager went off on me twice in one day! He apologized for it, saying he was having a "bad day" then did it again! They did not charge me for labor and gave me the string at the price quoted, but nothing else. They acted like there was nothing else they could do after putting us through that. We were going to upgrade both of our bows, purchasing new ones at Bowie, but that will NOT happen (unless possibly management changes). I am very disappointed and have never been spoken to before, much less by a "manager" that way. They have not only lost my family as customers, they have lost everyone I tell about our story. Great products, horrible...
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