AT&T Store — Local services in Bayonne

The AT&T Retail store in Lefante Way, Bayonne, NJ.

STERLING was most helpful helping an old dinosaur like me get upgraded from my Galaxy Note 9 to the Galaxy S21 Ultra. Helpful without being condescending, knowledgeable without being overwhelming, he walked me through the whole process from A to Z, making the procedure seem easy. At no point was i made to feel intimidated or hustled, just straightforward dedicated service.

I have been in corporate-retail for decades, and can claim sufficient knowledge of the same, and I can tell you this -- no matter how nice the building or architecture, no matter how superb the merchandise, everything falls flat if you do not have employees who have the flair for CUSTOMER SERVICE like STERLING has.

SINCERITY, ACUMEN, TECHNICALLY-SAVVY. That's STERLING.

Congratulations,...

Totally disappointed with the service.I switched to ATT service form here. I requested the guy here to activate the base plan with data. One week later when i checked with him why i am unable to activate internet, he did the apn settings and said its working. I came out of the shop and the phone was showing no internet pack activated. Ask him again and he said, i don't have data plan. Asked him how much it will cost, he said i need to upgrade plan and need to pay only the difference in amount. He activated it through customer care and they charge me the difference amount and amount of next heigh plan. My phone was showing i was charged only 5 but they charged me 30+5. Customer care is saying that is the procedure and they wont refund the amount. Disappointing service. I will switch to some other...

5 Star service from Myriah. Upon walking into the store she warmly and promptly greeted my wife and I. We told Myriah that we were looking for better cell phone plan and were looking to possibly switch to AT&T. She helped us out tremendously. She thoroughly explained the new rate plan and the great cell phone service we can expect from AT&T. Myriah was very personable and knowlegedable.

We both received the new Samsung S10 + phones with a better monthly rate plan. We are very happy customers and recommend everyone that needs help with getting a better phone or rate plan to go and see Myriah. She will definitely take care of you and make you feel...