AT&T Store — Local services in Bazetta Township

Be aware that when you order an ATT prepaid phone or SIM online and then something goes wrong with online activation there's no way to actually get a hold of a real person to fix your issue. It's all AI which is useless.

In order to fix your online activation issues you have to go to an ATT franchise store which receives NO MONEY from helping people fix the screwups that the corporate archaic prepaid system caused.

Ash at this store was great and took 20 minutes of her time to call ATT backend and get connected to a real person (in India) to get my prepaid service activated and number ported over. Again, they don't make any money off this.

Thank you Ash. I appreciate your help and really wish ATT would update their prepaid systems to be in modern times like every other...

One person working. She was helping an older couple and super nice, friendly, smiley with them. When she addressed me she was short, no smile, and came off as rude. I didn't have my ID. Went to my car hoping it was in the bag I had in there. Remembered I had a picture of it and came in to see if that could be used. Again she was super short and rude with her response. It seemed pretty obvious she had no interest in helping me like she did the other couple. My problem wasn't resolved. (Seems to be a reoccurring theme with AT&T in general). There are tons of ways to verify my account without an ID, so that's frustrating. However, regardless of that, the poor customer service is a no for me. I'll be going to Niles for my...

I had an outstanding experience with Elizabeth at AT&T! From start to finish, she provided top-notch customer service and went above and beyond to ensure all my questions were answered. Elizabeth is not only incredibly knowledgeable about AT&T’s products and services, but she also took the time to explain everything clearly and patiently. Her professionalism, friendly attitude, and dedication to helping customers truly set her apart. If you’re looking for someone who genuinely cares and knows their stuff, Elizabeth is the one to ask for. Thank you for making my experience so smooth...