Quaker Steak & Lube — Restaurant in Bazetta Township

Awful food, my husband got an order of boneless wings and they got them wrong and did not fix them. The waitress did give us 20% off our bill but that was only $8.59, the wings cost $18.99 for the bucket plus an extra $1 to split the flavors. My husband literally only tried 2 of the wings and spit them out. The flavors where wrong and the wings were cold and gross. I ordered the Buffalo mac & cheese it had no tomato, no scallions, no Bleu cheese & no provolone and it only had cheese on half the noodles the other half was a big clump of dry stuck together noodles I only ate a few bites of the noodles with beer cheese I couldn't eat the rest and when i asked the waitress for the tomatoes & other cheeses she insisted I miss read the menu and it didn't come with those things. I then asked for at least enough beer cheese to cover my noodles and she informed me that it would be an extra charge. We asked the waitress to give my husband new wings or take them off the bill but she insisted that 20% off was all she could do and she let us know she was being more than generous. She even messed up my 5 year old daughters order. My daughter asked for grilled chicken tenders with original bbq on the side and her two chicken tenders came out covered in enough bbq to cover a whole bucket of wings. I was very upset with the whole experience. I asked to talk to the manager and the waitress said that the manager was to busy to come out and talk to me so I would just have to accept her decision. We ended up paying the bill, but did not leave a tip. The waitress acted like we ate the whole meal and tried to leave without paying, but in reality we all left hungry because we didn't eat more than 3 bites each because the food was gross. I ended up going home and cooking food that we could actually eat. Needless to say we will not be going back to Quaker Steak...

This was the first time I've ever been to one of these. The closest one to my house is 3+ hours away, and I'm in the area for work. I did the "atomic wing challenge," and the wings themselves were crispy, hot(both in temp and obviously spice), and decently sized. I also had 2 orange cream sodas. Per the menu, I was to sign a waiver before the challenge, do the challenge, and should I succeed, I was to receive a shirt and my name on some "wall of fame" type of deal. The server brought out the food and was just like enjoy. Nothing. No witty banter, no nothing. I finish 5 minutes later and sat in the heat of the wings for about 10-15min before he came back and asked if I finished, mind you he never asked once if either myself or my work mate needed more drink or anything else, unless we asked. He didn't even check to make sure i had truly finished or even asked for verification. I got my shirt and the bill and left. I get the honor system on things, but he didn't have any drive whatsoever to really enjoy his job or make it a pleasant experience for myself, my work mate, or any other customers he served. The building was far from full, maybe 3-4 tables tops, and many of those were 2-3 people each. And he wasn't the only server on shift. I also understand everyone has a bad day, but neither of us was impressed. When I'm around other locations, I may try those, but if I'm in the area again, I won't be going to this...

This is not a resturaunt. It endangered my health for the 20 hours i was there waiting for my "spicy" wings. First of all WHAT WING PLACE DOES NOT HAVE RANCH WINGS!!!! And this quaker steak gives people bloody noses and heart burn and hiccups. If you are going to give people celery give them more than two pieces and can you have the decency to give COLD CELERY NOT WARM CELERY?!? I didnt ask for carrots and celery i asked for celery. And you need a new lemonade recipe because it burned my throat due to the high sugar levels. If i ask for garlic parmesian wings i dont mean super spicy hot wings. No no no. You should also have paper towels in the bathroom and not keep ice cubes in the sink its a bit odd. if people cannot dry their hands they will drop water all over the floor causing people to fall and die or something. And get some stupid blinds because i am sunburnt from your windows and i almost got heat stroke. It is hard to talk to your friends when you cant see because the sun is in your eyes. And when someone thinks in their head they want boneless wings they should be able to read their mind and make boneless wings!!!! Smh...