Beaumont Home Center — Local services in Beaumont

Beaumont Home Center has a lot of products, and it seems a few things that other hardware stores don't have. I went there a couple weeks ago for a woodworking project. About the store, it is very tightly packed together. It is hard to navigate even though their carts are very small. Some products, like table legs, are in a completely different area than the rest of the woodworking materials, so if you don't know the layout you will spend more time looking. Clutter in a few of the aisles does't help. I was working on a small project, but i was informed that wood trim pieces could only be bought in 8 ft or 16 ft lengths, nothing smaller. That's really annoying if you only need 3 feet of trim. Very inconvenient for small projects. Finally, one of the reasons why I wanted to try Beaumont Home Center was because Home Depot was not enforcing state mandates for wearing face masks in stores. Beaumont Home Center was even worse. Not only were patrons sometimes maskless, several employees were too. One employee in the lumber area was maskless and completely rude and oblivious, going right up to my face and right behind me. You can ask me if I need help from 6 feet away. You can write down the product without breathing on me. There was also a maskless employee inside the indoor space, a young man. Beaumont Home Center needs to train their staff better and prioritize the health of their patrons (and staff) and follow the law. Maybe - MAYBE - I might go back someday if I need something that other hardware stores don't have. But while there's a pandemic going on, I will not shop again at BHC. Home Depot is now enforcing masks so that's...

I have come to this hardware store many times in an effort to support our smaller local businesses. Everyone is pretty good except for the guy in the lumber department. I have gone back there two times to buy lumber, and the first time I was ignored until I asked him if he could help then he made me feel like I was bothering him. I actually just left there and this time he talked to me as if I was beneath him. I can just go across to Home Depot, and not have to put up with someone like this. It's a shame that one rotten apple spoils the whole barrel. From now on I'm going Home Depot.

UPDATE: I came in here again to buy a part and I already knew where it was in the store. I had 10 minutes before the store closed on July 3rd. As soon as I walked through the door a lady asked me, in a not so nice way, what I needed, and told me that they were about to close. Obviously, she wanted to get out of there to start her Fourth of July weekend. I thought that was rude. I knew I had 10 minutes before they closed, and I was out in 5 minutes. That didn't make me feel like a valued customer; she was unkind and inconsiderate, and a poor representative of...

I recently came to this store to buy a couple of bolts I needed to complete a project and I was immediately both surprised and impressed. This store has a hardware section that puts the big box stores to shame. I initially thought I was going to have to purchase some mid grade bolts that would work, but I was able to buy some grade 8 flange bolts and nuts instead which was exactly what I wanted. While I was there I was asked by more than one of the employees if they could help me find anything or needed any help. At the big box stores I'm lucky if I can find anyone to ask for help when I need it. I have since been back several times and have found the level of customer service to be top notch every single time. No longer do I have to go to the big box stores and hope I can find something close to what I need. I only have to visit this store and I can get exactly what I want and can count on a pleasant experience...