McKinstry's Home Furnishings — Local services in Beaver Dam

Quality of Furniture a real Issue and disappointing for a Name brand Lazboy. Bought a sofa for our den (a room we rarely use) and the sofa looks completely worn out. Stitching in cushions started to come undone after a few weeks. Had to resow by hand in 2 areas. Back attached cushions stuffing inside has shifted and all wrinkled. Constantly find myself flipping the cushions after each sitting becuz the seams are moving, cushions are fraying.. Paid top dollar for a brand name at a time when supply chain was an issue. Went to McKinstrys becuz of the reviews and that I could take right off showroom floor for instant delivery. A decision I regret. We have no dogs and one 11 yr old kid so there is no abuse or excuse why a sofa that’s practically brand new looks 20 years old. The recliner we bought seems ok. But again considering we don’t use our den let alone the furniture in it not to mention afraid to sit in it after seeing what’s happened with the unused Sofa says alot! Besides the 2 delivery guys who were beyond friendly and polite nothing positive about this place or the products they sell. Very unfortunate for a family business who’s been around for years doesn’t sell...

My husband and I retired to Beaver Dam 5 years ago. At that time we visited McKinstry's to purchase a couch for our new home. We were both so pleased with the down home, personal service we received. We were thrilled to be able to patronize a local business. It was time to replace our table and chairs in our great room. Again we wanted to buy local and McKinstry's came through again. Bill and I thank you for your wonderful service, and we will be sure to visit again...

So happy with the quality of furniture and service from McKinstry's. They were beyond helpful in helping us choose our new couch- we had lots of choices in fabric and layouts and the end result turned out perfect! Thank you to this awesome local downtown business for making our shopping experience go smoothly and making our living room a more enjoyable and...