Walgreens — Local services in Bedford Township

Its a shame that 0 stars is not an option! If you need your medication fast, after an ER visit or Post Operation, on time for a pre scheduled surgical procedure or if it's a life or death medication, then DO NOT use this Pharmacy- the staff is INCOMPETENT! This staff has a major problem getting things right and doing anything timely- they take days to do most things and even then it is a 50/50 chance on if the medication will be done or not. This Pharmacy also has an issue of closing the Pharmacy down out of nowhere on scheduled days and hours of operation- the store will be open for overpriced coughdrops, but the Pharmacy closed. Your better off using a different Walgreens, or the close by (literally within walking distance) Kroger or Rite Aid. After moving here from elesewhere and using Walgreens for years where we came from, we tried to support the local store, but after about a year and a half of mistakes, missed refills, mishaps and rude service (whenever they were behind or at fault for something), we finally decided that it was time to pull the plug and move our families, our parents and the in-laws medications elsewhere... come to find out that the local competition is timely, professional, even made phone calls to get things done when it needs to be done, courteous, seem grateful for the business and are actually even cheaper on...

I cannot deal with the pharmacy staff at this Walgreens any longer. I’ve been trying for over two years but am fed up with the constant rudeness, incompetence and horrible customer service. While it’s not their fault when one of my son’s medication‘s is on a nationwide shortage, their attitude, and basically telling me I am SOL is not helpful. My son is on the same medication for 12 years and I’ve never had any issues with Walgreens until we moved to this area. I’m not sure if I should try to switch back to the Walgreens in Monroe or find another local pharmacy, but I can no longer tolerate this behavior. The “operations manager” who answered the pharmacy phone today called me rude because I questioned why I’ve gotten four different answers in the last four days about one of my sons medication’s. His medication is in stock so it isn’t a shortage issue. Today she tried to tell me that it was because it was too soon until yesterday yet during the four previous calls and in person visits, no one said anything about that. For the record, it wasn’t too soon. I track my son’s different meds religiously!

Save yourself a headache and...

We had an unfortunate experience in the pharmacy. My wife had a prescription that was sent in around 12pm and it wasn’t fulfilled until 6pm, even though it was promised to be done by 1pm and then when we called later it was promised to be done by 4:30pm. It probably would have been later if we didn’t go in and have them fill it. It was for my young daughter so she could breathe better and we didn’t find ourselves in the hospital. One of the employees, Lisa was her name, gave my wife a hard time and tried to charge us without even asking for our insurance. Also, while mixing the medicine with water, she used two different amounts of water for the two prescriptions we had filled, so we questioned her about it wanting to make sure that it was the right amount before we gave it to our child. After my wife questioned her about it, she yelled at my wife and stormed out of the store. We will never shop at this...