CVS Pharmacy — Local services in Bella Vista

I have been a customer since you opened in Bella Vista. Most of the time I experience long waits at the counter or drive thru. I have complained and they always say they are short staffed. 2/09/2024 I had been by the store twice and encountered long lines and decided to just wait for another time. Later that day I got a rather text from CVS saying 2nd notice please pick up your order today. I called the store in order to ask if I could pick it up tomorrow, I waited on hold for quite some time with no answer. I drive to the store at 6:00 PM to get my order. Wait in line, complain to Richard get same response short handed. How is it possible to be short handed all the time without poor management?\n I have 13 prescriptions and...

Please coach employees both in the store and Pharmacy not to make insulting comments to customers and avoid escalating situations by chiming in before others understand the circumstances. This was by far the worse experience I've ever had in a retail establishment. There seems to be a general confrontational angry attitude with employees at this location (10408). The young man at the front counter became very aggressive (I have it video recorded) and he informed me I could not record in the store. I felt I had to in order to protect myself at this point. Not sure what kind of climate is promoted there but it...

I have used different pharmacies all of my life. CVS Pharmacy and store is the best I have ever used. Jaishallie and Karen are the best pharmacist in this area! All of the Rx techs are very nice and extremely competent.

Someone else gave them a poor review for being slow. I have never had to wait on any of my scripts, but I’m smart enough to know that I can’t just walk in with my prescription and expect them to drop everything they are doing and take care of me when they have other customers ahead of me.

Just turn in your script and shop for other things you might need. When you get through shopping, your Rx...