First time client and my daughter’s silk press is amazing! Her hair looks healthy and full! Jacarra was welcoming, took her time explaining the process and recommended products. Per my request, she even prepped my daughter’s hair when leaving to ensure that it would be amazing next day . This is the first time my daughter’s hair looked just as good the next day as it did during the salon visit! I’m so glad I...
Read moreCALLED to schedule an appointment for a possible same day, was rudely told they don’t accept walk ins. I was not trying to walk in. I was trying to schedule an appointment. Whoever answered was incredibly rude. NOT the customer service they are preaching! You’re right I wasn’t serviced. I wouldn’t let someone touch my hair who can’t even answer the phone properly. Never introduced who picked up the phone or...
Read moreI had been driving to Southfield MI for 15 years to get my hair style Today was my first visit to Platinum Luxe Salon my hair has not looked so Beautiful in years. The shop was so homestyle I really enjoyed my conversation with my stylist and owner. She has such a peaceful personality. If there was a 7 star rating that's what I received today at Platinum Luxe in Belleville...
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