I've tried out My Gym's camps and classes but have mixed feelings. I like that they have a variety of equipment and set it up in different ways to keep it fresh. And Ms. Alma (one of the owners) does a good job assisting and entertaining the kids. Mr. Patrick is nice too (and the kids love his puppet shows), but he's also quick to yell at or criticize kids for fairly minor transgressions like taking a drink of water at the wrong time or getting distracted from the exercise. It feels a little harsh for preschoolers. The same correction could be done with more grace and courtesy. Also on some days they allow too many kids and the class devolves into chaos. Or each kid has to spend a long time sitting down waiting for their turn for a 30-second activity.
I'd probably still give 4 stars except for their shady billing practices. It feels like they know many families won't stick around long and so they try to extract as much from this brief churn as they can. I'm fine with the $75 "initiation fee" and the fact that you have to pay for 4 classes at a time without any refund for unused classes. But they cross the line by keeping your credit card on file to charge you for 4 more classes long after you cancel. For example I signed up my son for the "mini ninja" class (4 sessions), which he only attended once and didn't like. So I cancelled and am totally fine with paying for the following 3 classes that he won't attend. But My Gym says they will also bill me at the end of this month for another 4 weeks that he won't be going either. I complained but they are standing their ground. I'll probably have to dispute the charge through my credit card issuer.
Another shady practice is their "unlimited enrollment add-on". When you sign up for a class, it asks whether you wish to pay an extra $30/month for "unlimited enrollment". They make it sound like you can then drop into any of their classes that have space available, but really you can only use it for 45-minute free-play sessions that they only offer twice per week. I tried to cancel this add-on less than 24 hours after enrolling (once it became clear that it doesn't work for any of the normal classes), but they refused to offer any refund.
I wouldn't even mind higher prices (especially if they'd make the classes smaller), but it should be up front rather than hidden cancellation fees and bait-and-switch "unlimited" add-on schemes. My Gym is a huge franchise operation with 700+ locations, but I'm sure the local franchise owners have discretion on when to provide refunds or enforce harsh financial provisions. The Bellevue location would rather give up your future business than treat you with...
Read moreI would have given ten stars to My Gym Bellevue if I could. It is the best kids gym in Bellevue! Really hard to describe in short amazing owners and human-beings Alma and Patrick who run the gym and also teach classes by themselves with the assistants which is so rare in the kids gym industry. They’re fully dedicated to success of each and every child and connect with them and their families.
The gym is being rearranged every week to keep it interesting for the kids and allowing them to practice different routines every week.
My daugther also started taking taekwondo classes a few months ago with Patrick and absolutely loves it. She was very shy in the beginning but I already see how her confidence is growing thanks to these classes. Patrick has a unique set of traits - while he is very professional he has an incredible sense of humor keeping kids excited and motivated!
And one more thing: if you are looking for a place to have a kids birthday party - search no more - My GYM made my daugther’s birthday one of a kid and unforgettable. Many of my guests sent us messages telling it was the best birthday party they have even been to. Fun, magical, full of humor making a birthday child feel very very special! On top of that they helped to decorate and serve the cake/food making all guests feel welcomed in a very private facility with windows and daylight!
Thank you MY GYM Bellevue staff! You are an incredible place and we feel so lucky to have...
Read moreAs soon as you enter this place you get that fun feeling! You are always welcomed with a smile and my child just cannot wait to jump around the place. The staff at this gym are high qualified and very attentive to all the children in the session. My son has been coming to this gym for 2 years and has created a real bond with some of the staff especially Patrick and Joanne, who treat him like one of the family. I have seen my son become more confident and he has really developed his social abilities and is able to play appropriately with other kids. As soon as he is old enough I will be sending him to the Tae Kwon Do classes at the gym with Patrick, hoping to develop his discipline skills further and of course keeping him active...
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