I don't even know where to begin. I brought Mike 3 types of wedding bands that I had gotten through 33 years of marriage. One was cut, it had been on my finger when I smashed my finger. The other one was my five year band, it was attached to the wedding band that was cut. The third was all that I had. I really had no idea of what I wanted, just that I needed one ring that I could wear, and my husband approve. Mike came up with several ideas, all were great. We ended up with a ring fit for a queen!! He quoted me a price, which was accurate and a time frame that was perfect. I had gone to Kay's to get a price, and trust me, they quoted me $5500-6500 just to fix one. NO LIE. Mike walked me through the process, and even sent me a picture of what to expect, pictures don't do my ring justice. When I went to pick my ring up, I was shocked and overwhelmed and the pure beauty of it, I actually could not believe it was mine. I will go to Mike for all of my jewelry need, my mom will go, and I am going to get eye glasses for my husband. He is the greatest and most patient person I have ever known in any business situation. I also love, love the fact that he does the work himself to ensure that he knows everything about the finished product!
Thank...
Read moreUpdate: I went in to see Mike because my neuro-opthamologist told me a month or so ago that my blurry/fuzzy vision wasn't due to my neuromuscular disease. He said the optical center of my lenses was off and here I'd thought the former for more than a year. I told Mike I'd understand if there was nothing he could do because it'd been so long, but he said he'd call the company and see what he could do. Before you know it, the glasses were gone and back and I picked them up this past weekend. WOW! I can see so clearly now, it's almost scary. (Happy Halloween) What I want to emphasize, though, is that Mike went to bat for me and did right by me. No, the customer isn't always right, but when we are - Mike will be there. Thanks, Mike.
Not only had I not seen many, if not all, of the frames Hurst had in their store, Mike recommended I get Chemistre sun clips, for a lot less than a pair of prescription sunglasses. They put magnets on your lenses and on the clips, so when you place them near your glasses, they pop right on, hold tight and look just like a pair of sunglasses. How ingenious! Watch this video for...
Read moreThe attention to detail and care that Mike puts into helping choose and craft the perfect engagement ring is unlike anything you will find at any other jewelry business- I promise. My fiance proposed to me last night and the ring is BEYOND my greatest expectations. Mike even wrote me a card to congratulate me on my upcoming wedding and marriage and to tell me how much thought and care my fiance put into finding the perfect ring. Mike is so knowledgeable and he made sure that the ring my fiance chose was ethically sourced (something that's very important to me) and I know my fiance learned so much from him. He truly takes time to educate while helping craft the perfect ring so that each customer knows exactly what they are getting and knows their diamond inside and out. That's service you won't find anywhere else, I can promise you that. I am beyond thrilled with my ring and so thankful my fiance was this well taken care of during the process. It truly means the...
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