Ryan The Cell Phone Doctor Bemidji — Local services in Bemidji

BUYER BEWARE! You don't get what you pay for. Worst customer service I have ever experienced. When I called to inquire about getting my Samsung tablet fixed, I asked if they had any new Apple iPad and the girl said they had 2. Dropped my tablet off and paid for the iPad. Got home and turned the iPad on and nothing worked.I called and was told that I actually bought a Class C pre-owned iPad (for the price of a new one). I would not have bought a used iPad. Brought it back and they would not refund my money. I picked up the Samsung, that was supposedly fixed, got home and it would not turn on or charge. I called and was told they hooked it up to a meter that said it was charging so they called it "fixed". They did not even try to charge it, turn it on and check to see if it was working. Again, I called. I spoke with the technician about the problems with both tablets and he said they would refund my money on the used tablet and fix the Samsung. Half an hour later, Ryan called me and said that the technician gave me the wrong information and he would not refund my money just because I didn't like the iPad because it was used. I DIDN'T PAY FOR A USED IPAD, I PAID FOR A NEW ONE. NOT TO MENTION THAT THIS IPAD DIDN'T EVEN WORK. He asked me why I didn't buy from a Big Box store and I said I was trying to support local businesses. He told me he didn't want me as a customer. 😡 They are dishonest and...

Dear Lord! 😅 I was so grateful for his help putting on a tempered glass protector on my screen!!! Office Max wanted to charge me $150 which is a rip off!!🤬 I have broken previous tablets trying to do so therefore I knew I needed someone. He was quick- grabbed my stuff and worked on it in the back. Done in a jiffy. Office Max guy said it would take him over half an hour..! So I would have had additional charges. Soooo glad this place exists. I’m sure I’ll be back!! 😝 Professional and no nonsense without outrageous prices. Here? Only cost me $10 and with tax $11.09. Absolutely reasonable! That’s exactly what it typically costs me, between $5-15 depending on where I go and what I expect to pay for this service. This guy was done in less than 5 minutes and Office Max guy was going to need more than 30….🤨😤

I also came in minutes before closing and he didn’t try to quick me out- just got to work and did an excellent job. Sooo glad 🙂 I came! My tablet is protected now. On an older tablet I applied it incorrectly and my screen is scratched when it fell. Tablet still works but screen bothers me obsessively. Really grateful 🥲 I protected this one.

I took a photo of the poor guy because I want everyone to know he’s awesome 👏 and he awkwardly bore with my unprovoked picture taking 😂 Don’t know his name but he’s my...

I had to come in 6 times because they kept mis-ordering or not getting a part in that day and not notifying me they didn't have it. I spent several of my lunchbreaks and a good amount of gas on a shrug and the least sorry "sorry" I've ever had. The staff acted like it was a pain for me to be there and were very unfriendly.

Finally got my phone back fixed and it wouldn't charge. I tested all my cords and on other devices they worked fine, so I know it was the phone that was having issues. The buttons for power and volume were loose and could almost be pulled out.

To boot, not even a full week later I dropped the phone from my hand onto the counter. It did not land fully flat on its face,the fall was gentle, and the phone had a case, but the screen was completely shattered and now the phone can't even be used. It's pretty clear the phone was structurally not sound or well-fixed by them but they obviously don't have to take responsibility.

Definitely will not be using them again and will be warning others to find somewhere...